DETROIT -- After years of sterling reliability, Toyota is showing cracks in its armor, according to data 08_camry_se_210 from Consumer Reports’ 2007 Annual Car Reliability Survey revealed Tuesday before the Automotive Press Association in Detroit.
By contrast, Ford’s domestic brands have made considerable improvements. Consumer Reports said 93 percent of Ford, Lincoln, Mercury models in the survey scored average or better.
“Ford continues to improve,” said David Champion, senior director of Consumer Reports’ Auto Test Center. “The reliability of their cars has steadily improved over the years, and is showing consistency.”
He added, “We believe Toyota is aware of its issues and is trying to fix problems quickly.”
Despite the problems, Toyota (including Lexus and Scion) still ranks 3rd in reliability among all automakers, behind only Honda and Subaru.
Toyota’s Quality Cracks Revealed
Considered by many to be the bible on product quality, Consumer Reports said the V6 version of the top-selling Toyota Camry and the four-wheel-drive V8 version of the Tundra pickup, both redesigned for 2007, now rate below average in Consumer Reports’ predicted reliability rating. The all-wheel-drive version of the Lexus GS sedan also received a below-average rating.
Because Consumer Reports does not recommend models with below-average reliability, these models no longer make the magazine's “Recommended” list.
The four-cylinder and hybrid versions of the Camry and rear-drive version of the GS scored above average in reliability and will continue to with their Recommended rating.
No More Automatic Recommendations for Toyota
Because of its findings, Consumer Reports will no longer recommend any new or redesigned Toyota-built models without reliability data on a specific design. Previously, new and redesigned Toyota models were recommended because of the automaker’s excellent track record, even if the publication didn’t have sufficient reliability data on the new model. If Toyota returns to its previous record of outstanding overall reliability, Consumer Reports said it may resume this practice.
Typically, the publication will only recommend a vehicle if the magazine has at least one year of reliability data for that specific model.