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Unable to adjust clock--2008 STS wi Navigation

341K views 1.3K replies 224 participants last post by  johnnyrocket52  
#1 ·
The clock adjust screen will come up after touching and holding for a couple seconds the clock area on the screen but none of the adjusting "buttons" are functional.

This is happening after an issue last evening where the car would not start until after disconnecting and reconnecting the battery.

Even then I had to put the keyless start switch in accessory mode first and then was able to start the car.

Any ideas on the clock adjust issue as well as what may have caused the "no start" issue. Thanks in advance for any help.
 
#209 ·
I've been looking at the firmware upgrade CDs. I don't have software to examine the content other than "Notepad" but my gut feeling is that they ran out of memory space in firmware. If it was just a simple matter of massaging a file to correct the problem it would have happened long ago and a patch issued.
 
#210 ·
Memory is cheap and I find it hard to believe that was the case. It only seems to be Denso. My Delphi nav works fine and it's older than these. To develop a product that was being installed in a 2011 model year car that would knowingly fail in only 8 years (assuming your theory is correct) seems very improbable. I think there's much more to this than simply running out of space for a table.
 
#211 ·
The upgrade uses two CDs. The first updates the navigation system and the second updates the audio system. Firmware is normally loaded onto a particular kind of non-volatile flash memory chip. There has to be a good reason why the file size is an odd 37,056KB. The second CD file is a more usual 512KB which is a typical chip capacity. These binary files are loaded as one big long data word. Flip or add a bit somewhere and the data is offset in the registers and everything goes bananas. This is why the last step of the process is to verify the data checksum to make sure the data has been correctly loaded. Every bit of data has its place in the matrix. If the space allocated for the GPS tables is not big enough you're screwed. If you consider the possibility that the guy that created this mess was maybe near retirement and the thing only had to work until he got out the door it all makes sense.
 
#212 ·
I had the same problem on my 2008 STS. The clock disappeared after I disconnected the battery. I also noticed that GPS performance was not as good as it used to be. It was taking forever to pick up a signal.

The clock is connected to GPS as it gets time info from it. It appears that GPS unit is affected by the current flow from the battery.

The security system sucks power like there is no tomorrow draining the battery. I replaced the old battery and left the car unlocked overnight. Next morning the clock was back. The only slight issue I still have with it - it is telling me that I live in January 2001. And I have not figured out the way to reset the date.

I also notice that GPS performance gets better if I leave the car unlocked overnight (even with a new battery). I took me over two month to figure out the dependency between battery drainage GPS and clock.
 
#214 ·
Original poster here. Never thought my question would generate this many posts!
It's weird to me that my original reason for disconnecting the battery was that the car was dead, simply dead with no electrical response whatsoever. I fixed this by disconnecting then reconnecting the battery. Even then the car would not start until briefly putting the starter button into acc mode. Have not had a problem since other than the damn clock.
Weird, yes wierd.
 
#216 · (Edited)
Add me to the list! Left something on in the car Saturday night and came out to a totally dead battery yesterday...Recharged the battery and as expected... --:-- :banghead:

Called GM, Rep was very nice but totally clueless as expected. Advised I take the car to my nearest Cadillac dealership for inspection. Guess we'll just hope and pray for a fix, out of pocket more than likely too.

Also called Key Cadillac in Edina, MN. Their service manager had not encountered this yet on an STS or DTS. Gave him the bulletin ID and he took my info down and said they'd try to let me know if they hear of a fix from GM.
 
#234 ·
:bigroll:

Try disconnecting the battery again and see how long it takes the clock to come back. And did she check the date? And is the Nav locking on quickly like before (no one has answered this yet).

I am finding it hard to believe that some people just think the multi-billion dollar GPS network had a problem that they finally fixed after a few months. But wait, there was nothing on the news, and wait, this problem with the GPS network only affected Denso consumer devices. That's one specific problem.

Don't you think it's more likely that some are getting the clock back because a software routine timed out in the Denso unit. And they still aren't working right. The date is wrong and people are having to set the clock manually because the time from GPS is being interpreted incorectly. But maybe the US Government hasn't fully fixed the problem that only affects Denso Nav units. They are really slow.
 
#242 ·
Did you not see the bulletin stuff I posted from that Corvette forum that someone else linked? That is why I am not calling - it said exactly what he quoted, and was an official GM bulletin. They already know about it. A couple dozen more calls from folks on this forum will not do anything except waste time.
 
#245 ·
jimijam said:
You are so WRONG! You clearly have no understanding of the history of GM and other car manufacturers of taking responsibility and fixing problems. Just because they acknowledge it, does not mean they will fix it. Use your voice, guy.
They would not have issued a public TSB acknowledging the problem saying that Engineering is looking into it, if the plan was to deny or do nothing. That doesn't guarantee a fix, but neither does calling. If it is possible and economical by some standard, they will fix ALL of the vehicles listed in the TSB and we are already on that list - they already know our clocks are broken and it is systemic rather than some individual unit fault (like a battery or other failure). The whole thing behind calling is to convince the OEM that there is a widespread issue in the first place (as opposed to "no, we've never seen that"). They already know about it and, most importantly, publicly acknowledged it. So that part is done.

Corvette people care about this. Presumably the truck people do. Do you think GM is like "it's gonna take 12 more calls from random people on the Cadillac forum or those STS people are SOL" ?