Cadillac Owners Forum banner
  • BEWARE OF SCAMMERS. Anyone trying to get your money should be checked out BEFORE you send anything anywhere.

2014 ELR Recall Notice: "Loss of Propulsion Due to Low Cell Voltage"

1 reading
12K views 22 replies 9 participants last post by  rdasilveira11  
#1 ·
I saw this pop-up int he MyCadillac app last night and just confirmed its presence on the MyCadillac web site. Has anyone else seen this and/or had this issue addressed?

Program Title: Loss of Propulsion Due to Low Cell Voltage

Program Description: Certain 2013 model year Chevrolet Volt vehicles equipped with a high voltage battery, may have a condition where it could gradually lose the ability to maintain voltage. If battery concerns are not addressed, over time the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start.

Repair Description: Dealers are to update the Hybrid Powertrain Control Module 2 (HPCM2). This software update is intended to increase the amount of warning time provided.

 
#2 ·
So, do they actually do something about this "condition" or are they just going to tell you that it's going to happen?
Something should be done about it before the long battery warranty expires.

I've already decided that if I get one of these things, it's going to be a '16, which is not part of this.
I go to a lot of a car shows and an ELR would be a fine car to take if it looks like it might rain.
As rare as the '16's are, there are many times more of them than mint original Merkur XR4Ti's, which are nearly extinct.
 
#6 ·
So, do they actually do something about this "condition" or are they just going to tell you that it's going to happen?
Something should be done about it before the long battery warranty expires.
...
I've already decided that if I get one of these things, it's going to be a '16, which is not part of this.
The 2016 ELRs are all now included. Started with Volts, added 2014 ELRs, just added 2016 ELRs. Its just an early warning if there is a problem, the update doesn't do anything regarding battery health or range. Pretty harmless either way.
 
#3 ·
Somewhere I was reading about cell 3 failing on the T-battery. Is this the same issue? I may have been on the volt forum briefly researching something or rather... so I may have seen it there. But it seemed from what I saw that it's always cell 3. However that and your post could be 2 different things I dunno... please keep us updated!!! Good luck sir.
 
#4 ·
Hi Nostrad, Did you get any additional info? I got 2016 model and got the same warning message just now.... Should we leave it alone until it works, sometimes dealers can ruin perfectly working vehicle trying to fix it lol
 
#5 ·
this^^^

I have a 2016 ELR that seems great for the most part. It was built/sold at the end of 2015, so I don't know if CSP this applies or not.

And I don't want to take it in for service and somehow get a software flash that ends up with an inadvertent downgrade into gen1 Volt performance instead of '16 ELR performance.

('16 ELR is a very nice sporty experience)

Anyone have any experience with this?
 
#8 ·
The 2016 ELR is neither Gen 1 or Gen 2 Volt - somewhere in between. Bigger battery than the Gen 1 Volt, and the combo sport mode that was mentioned. Both the 2014 and 2016 ELRs are closer to the Gen 1 Volt platform than Gen 2, but the 2016 is more unique with its own attributes - with certain hardware being 2016 ELR only, and dedicated software builds as well. Zero chance of reverting to Volt performance after this reflash.
 
#11 ·
I ... will report in if I notice any differences.
So how does it look so far?

I just had this done. I didn't ask for it, but while the car was in for another service, the dealer just did it automatically.

I am actually having some issues like the car is gen1 volt, not 2016 elr. The usable charge does not go above 9.5. It seems stuck around 9.1, even after a couple full charge/discharge cycles.
 
#13 ·
Ok, first day's report...after a full overnight charge the range was estimated to be 42 miles. weather was ideal for EV, 56 in the morning and about 75 on the way home. I ended up covering 49.8 miles on the charge with 12.0 kWh used.
the kWh may be slightly lower than before, usually I'd get more like 12.4, but the miles covered were no less than typical.

I'll update as needed.
 
#14 ·
Ok, first day's report...after a full overnight charge the range was estimated to be 42 miles. weather was ideal for EV, 56 in the morning and about 75 on the way home. I ended up covering 49.8 miles on the charge with 12.0 kWh used. the kWh may be slightly lower than before, usually I'd get more like 12.4, but the miles covered were no less than typical. I'll update as needed.
nice.

not so lucky over here. it has gotten better than the low 9.1-9.5, and now is typically only 10.5 kWh.

similarly, range is down to 25-28, and as low as 17 if I'm in stop & go in traffic
 
#17 ·
no luck lately.

usable kWh is a little better, ,10.8 - 10.9 mostly.

hesitation with throttle happens frequently. oddly enough the service center could not reproduce, so no fix.

range is low, but I guess that is also b/c of usage patterns
 
#23 ·
I saw this pop-up int he MyCadillac app last night and just confirmed its presence on the MyCadillac web site. Has anyone else seen this and/or had this issue addressed?

Program Title: Loss of Propulsion Due to Low Cell Voltage

Program Description: Certain 2013 model year Chevrolet Volt vehicles equipped with a high voltage battery, may have a condition where it could gradually lose the ability to maintain voltage. If battery concerns are not addressed, over time the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start.

Repair Description: Dealers are to update the Hybrid Powertrain Control Module 2 (HPCM2). This software update is intended to increase the amount of warning time provided.

View attachment 548908
I was driving to work tonight and my 2014 Cadillac ELR lost power and started reving up on me with los of power? What do I do about this situation?

Thanks.
Rob D.