Agreed, if it was bought back, I'm betting there was more wrong than a simple alignment.
Please let us know what the VIN tells you. I hope we are wrong, but think you will be surprised.
I didn't want to put them on blast to be honest. The buy back process is a real pain in the @$$. I just got my XTS a month ago, so it might be too soon to do any of that. Lets put it like this, it took from August to the end of January for this process. The car was taken in 5 times for an alignment. The dealership I bought it from kept saying its fine, then said I have to change tires as I no longer had the factory ones on. Then I took it to another dealership, they adjusted teh steering, that seemed to work for 3 days then it went back to normal, they took it again, and it was worse. They didn't tell me but they inflated my car to
I can see why. Its suppose to be
the car pulled to the right. They didn't tell me thats what they did, as a matter a fact they reprogrammed the tpms sensors so I wouldn't know. How do I know this? A friend of mine runs a tire shop, not a mom and pop one, a corporate one.
After hours of phone calls to their BS 800 number (google GM No lemon first website) which I don't even know why it exists as they didn't do ANYTHING but give me the run around, its when I told the service manager, I want them to buy the car back thats when things got rolling. I got a lawyer who advised me to take it in as many times till they don't know what to do with it. Which I did... CA Lemon law says on the 4th repair they are suppose to change replace the car, its a lemon. It also says that they can charge you use for the car by the milage for the first time it was in for that problem (3k miles). They charged me for 7k miles. Its basically 7k/120000 * paid price of car = use. So they charged me 2700 for use on the car.
I did bring this up to them and the lady who was helping me said I need to talk to the previous department, so I call them back, and they are like, we aren't ruling this as a defect in the vehicle, we are ruling this as a CUSTOMER SATISFACTION trade. Ok so its like 1200 difference. Do I really wanna call the lawyer and step backwards? I did it... I just said screw it.
I will gladly look up the VIN if you guys are curious. To be honest I didn't want to post this, I feel bad about it. I am happy they finally came through, after that, all the figures and ends added up right, they didn't do anything to screw me over. But it was a real pain, I even downloaded an app to record my phone calls to them. When they tell me "This call will be monitored or recorded", I would reply "Ditto" and then there would be this long awkward pause on their end like, is this guy serious? That car was babied and pampered to death, just like my XTS, I feel bad if they don't actually figure out why the car is pulling to the right if they sell it to somebody. This was a 14 ATS Performance V6. I kept all service records, I was ready to take this to no lemon court, my lawyer told me I had a pretty good case.
I was extremely patient, and cordial to them as well, I never once went off or raised my voice, people around me (when I would be on the phone) would be like, dude you're being really cool. Told my mom about it, and she was like, you should let me deal with them, I would go off on them. Believe me she would, she would rip them 3 new @$$ holes before they realized it. But I am too nice of a person.
Either way, yea its a Platinum, thats nice, really is... But do you want the same issues? Unless they can guarantee it was fixed, and offer you some sort of extended coverage or return policy.
If you really want all the details feel free to ask.