Just thought I would share another great experience with XM. I have three radios on the system. Two of the packages are on the car radio and I have one portable. The last two years I got the $77 deal on one radio and paid quarterly for the two others. In February, I received a letter indicating the additional radio fee was increasing unless they were put on a one year deal. Therefore, I paid for the two addtional radios one year in advance. Last week I got the wife a new CTS. Since I am in the process of disposing one vehicle, I transferred the service to the CTS. The transfer process took two phone calls and an hour of my time. To top things off I got a bill in the mail yesterday for $15 for the transfer fee and $2 for the invoice, the total bill was $19 (not sure how 15+2=19). When I called to complain they said this was a new charge implemented in April as part of the Sirius deal. I told them this was a bunch of crap since they have not notified users of this charge. Also, this was not part of the agreement I agreed to. They did remove the charge, but said I would have to pay this the next time.
I think this is really poor business to attempt to get customers into longer term deals then charge three months service for a change. If I had not got hooked on this service I would cancel and ask for my money back. I would suggest more of us call and complain. That's my rant for the day