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CTS 08
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Discussion Starter #1
16 days ago I ordered four brake rotors from GMPartsHouse.com. To date they still have not arrived and Gene Culley won't answer my emails. Anyone know what's up? I thought this guy was supposed to be reputable.
 

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2015 ATS 3.6 RWD Premium
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He is very customer oriented. Depends on when you e-mailed him. He usually tries to repond to e-mails promptly with the exception of Mondays when he is processing parts. You may want to give him a call. He is communicating on a regular basis on the Corvette Forum.
 

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Sedan de Ville, CTS
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Vacation??

Call him; don't bad mouth him without seeking answers from the source. (Looks like your mother needs to teach you some more couth skills.)
 

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Tuner car fanatic..there all good!
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Vacation??

Call him; don't bad mouth him without seeking answers from the source. (Looks like your mother needs to teach you some more couth skills.)
Easy there gang. I know for the most part Gene's a good guy. But I have had experience with him being not being on his best game.

Let us know how this all works out.
 

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CTS 08
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302 Posts
Discussion Starter #5 (Edited)
Vacation??

Call him; don't bad mouth him without seeking answers from the source. (Looks like your mother needs to teach you some more couth skills.)
Let me make sure I understand you, bigbird. GMPartshouse tells me my parts are back-ordered 4-5 days and takes my $255 happily. Gene emails me and ensures me (on June 22) that the parts would arrive prior to my deployment. Now, two and a half weeks later, three emails and two phone calls have gone unreturned. And I deploy in four days.

Yeah, I guess I am uncouth. How silly of me to expect service. Sounds to me like your mother needs to teach you to stand up for yourself, since you sound like you're willing to accept anything from a vendor. Or maybe we should leave mothers out of the discussion. Your call.
 

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05 V6 SRX4 - All options minus UV+; 08 DI CTS4 minus UV,Wood
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instead of answering the question, some turds here take you on a church school ride...
 

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Hey ARMY. Do you need someone to followup with Gene while you're gone? Would be glad to cover down for ya. Had a buddy do it for me for some vette parts while I was in the sand box. Really helped me out. Let me know. :thumbsup:
 

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CTS 08
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Discussion Starter #9
Thanks, I appreciate the offer. We got in touch today and hopefully GM will play ball soon. I doubt I'll be doing much ordering while I'm gone, but we'll see. Thanks, though. Where are you stationed?
 

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No problem. Offer is open in the event things change. Currently stationed at Robins AFB, GA. :patriot:
 
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