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2009 CTS 3.6L DI, 2014 CTS VSport
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Discussion Starter · #1 ·
I'm considering buying a 2014 Vsport tomorrow with 60K miles on it. It has had the differential and turbochargers replaced, fortunately. However, I'm pretty sure it is still on the original struts/shocks. Even at online dealer pricing they're $1,600 for all 4. My experience with ordinary shocks has been they don't perform that well past 60K miles, depending on your tolerance for loss of damping and ride quality. I know a Vsport owner who replaced his shocks at 40K miles (one had started to leak a bit) and the improvement in ride quality was dramatic. I don't think it was just the one shock that had degraded.

What have your experiences been with shock performance as the miles pile up?
 

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2014 CTS4 Sport Wagon*2016 CTS V-Sport Premium
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3,983 Posts
I haven't had to replace the shocks on these cars but in the almost 6 years I was on the SS Forum, I do not recall anyone needing to change their Magnetic Ride Control shock absorbers unless they were damaged or leaking...leaking was usually due to a manufacturing defect and not a common issue...

when I did read of an MRC shock absorber being replaced, it was usually one and not in pairs as we would normally do (minimally) due to the type of shock absorber it is...metallic particles excited in a viscous fluid by electricity...

good luck getting your new to you Vsport...

Bill
 

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2014 CTS-4 Performance and 2015 ATS Luxury
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314 Posts
The MRC shocks used on ALL sub-models of a given model (regular and v-sport and -V) are all identical. It is the programming that varies.

Actually, to clarify, the MRC shocks used on the 2013-2015 models ARE different than the 2016+. They had a few revisions since the MRC design used on the 2013+ models is different than the previous generation. They did a few revisions (three to be exact) and if you buy new MRC shocks, you get the newest version now a days. They are all backwards compatible.

The issue is not that they go "bad" prematurely. They ride great and last like any other shock. Some seals go bad early. I had both rear MRC shocks of mine leak by 40k miles. Both were replaced under warranty.

The issue with the early versions were that if you let the car sit for too long without driving, the shocks could end up acting like they got totally stiff.

Now, I have personally verified a "fix" for this issue on the early version shocks.

As it stands I have a number of other vehicles to drive, so my CTS4 Performance may end up sitting for 6 months over winter and it is not uncommon for it to sit for at least a month or two even during good driving weather depending on what else I have going on. Last spring I took the car out after sleeping all winter in the garage, drove it and noticed it felt like the front shocks are totally solid. Every bump was a bone-jarring experience. So much so that I was concerned about damaging something. But, the day I took it I had two other vehicles down for repairs and I had to drive it so I did.

I drove it for a week like that and it slowly got better. By the end of the week it rode just as nice as it always did prior. I drove it for another week and still no issues, perfect ride.

I checked the front struts, there were no leaks and nothing showing there was a problem.

So, I let the vehicle sit for a month (I had surgery so I really didn't drive too much anyways) and went for a drive... It was fine. I let it sit for almost three months because life was busy, and took it out and low and behold it was stiff and bone-jarring again. I decided to order new struts and resigned myself to putting them in. They arrived, but I was in no condition to take on a strut change, so I ordered up some tools to do it properly and resigned myself to doing it when I felt better.

Well another 5 months went by, I postulated what is going on (I believe the magnetic fluid stratifies inside the strut and as such needs to be "mixed" to make it react properly again) and since I got a set of QuickJacks I decided to test out my theory. I took the car out and it was bone jarring once more. So I drove back in the garage, setup the QuickJacks under it and lifted and lowered the car a good 6-7 times from resting on the ground to the suspension fully extended with the wheels in the air. After that I took it for another drive and low and behold, it was soft and supple again. It wasn't 100% perfect, it was about 70-80%, so I am hoping that the next time I go to take it out (I am doing a brake and engine upgrade) I will go up and down with the lifts about 11-12 times and hopefully it will mix properly and "fix" it.

Ultimately, I will swap in the new struts I purchased as that is the real fix. They are the third and latest revision and have the fixes done to the fluid (I was told they went through a couple of formulations and ended up just using the same fluid they used in the Corvette MRC shocks in the end). It sounded like the early couple of versions tried to utilize a different (ie, cheaper) version of the magnetic fluid, but in the end they just went with the same used in the Corvette shocks and have not had problems since. This was told to me by someone who works on the engineering side of these shocks, so I don't have any further details. All I know is the shocks from 2016+ are all "good". I guess they decided to fix things permanently because of the new model Camaro since it has the MRC option as well.

Also, as a FYI, MRC shocks are not like other shocks, they are a "lifetime shock" in that there are no valves, no actuators, nothing in them but a pressurized magnetic fluid that is kept in with seals. There is nothing to "go bad inside the shock.

So, in a nutshell, MRC shocks shouldn't go bad unless a seal leaks. As in EVER. The fluid on the early ones can stratify if it sits for too long. The fix is to work the shock from low to full extension to "mix" the fluid and allow it to operate as it should. The newer replacements have a different fluid that does not stratify.

Again, this is all based on my own vehicle and my own observations and discussions I have had with others, and have been validated through my own efforts. So YMMV.
 

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I had all 4 replaced under warranty on my 2014, one at a time due to DIC check suspension message for 2 of them and noticeable leakage on the other 2, between 20-30k in 2017 but haven't had a problem since and now at 96k.
 

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2017 ATS-V
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562 Posts
I'm considering buying a 2014 Vsport tomorrow with 60K miles on it. It has had the differential and turbochargers replaced, fortunately. However, I'm pretty sure it is still on the original struts/shocks. Even at online dealer pricing they're $1,600 for all 4. My experience with ordinary shocks has been they don't perform that well past 60K miles, depending on your tolerance for loss of damping and ride quality. I know a Vsport owner who replaced his shocks at 40K miles (one had started to leak a bit) and the improvement in ride quality was dramatic. I don't think it was just the one shock that had degraded.

What have your experiences been with shock performance as the miles pile up?
Try RockAuto and GM Parts Direct.
 

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2019 CT6 Blackwing, 2019 CT6 Platinum, 2014 CTS-V Sport,
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1,004 Posts
Yes, 3 leaking, 4th one they said was "binding" which i think they just made that up to get it covered, lol. Honestly, I thought it rode fine until they put the new ones on and then it was so much better. Night and day difference. Much stiffer and more responsive in sport and track mode. It was amazing really. I bought it with 14k miles in 2020 and just asked dealer to check them for me last year since I had that warranty. Over $4000 warranty charge. Everyone I talked to said about 5 years is it.
 

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2009 CTS 3.6L DI, 2014 CTS VSport
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3,335 Posts
Discussion Starter · #10 ·
Yes, 3 leaking, 4th one they said was "binding" which i think they just made that up to get it covered, lol. Honestly, I thought it rode fine until they put the new ones on and then it was so much better. Night and day difference. Much stiffer and more responsive in sport and track mode. It was amazing really. I bought it with 14k miles in 2020 and just asked dealer to check them for me last year since I had that warranty. Over $4000 warranty charge. Everyone I talked to said about 5 years is it.
Mine are 8 years old, I think. Bought the car used 1 year ago, couldn't find any record of strut/shock replacement, but did find the turbos, diff, and transmission replacements in GM records. But they aren't leaking externally, either. Traditional shock valving wears out, and leak internally past the seals. I don't think MRC struts have quite the same wear mechanism, certainly not the valving.

Yes, it's common not to realize how bad your dampers are until they're replaced. OTOH, I like to think I'm pretty aware of this stuff, and I do feel an obvious difference between tour and sport modes. Still, I would like to replace them in no more than a year, just because. And I may well feel an improvement, despite my awareness of worn damper symptoms.

At discount online prices MRC struts are about $1,600, but there is labor, particularly in the front. Rear shocks aren't that hard.
 

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2009 CTS 3.6L DI, 2014 CTS VSport
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3,335 Posts
Discussion Starter · #12 ·

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2019 CT6 Blackwing, 2019 CT6 Platinum, 2014 CTS-V Sport,
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You want me to post the receipt? I keep them all for resale value. It's not aftermarket, its GM. Same as factory. New Cadillac loaner cars, everything covered except brake pads or interior wear. They did just give me my first denial. Sunroof sunshade came loose. Said it's interior trim and not covered.

I don't care how much you do maintenance, it's a Cadillac, shit is gonna break. So far my GM extended warranty has paid out $9000 in 3 years and my car only had 14k miles when i got it. 37k now. Most recent was my side mirror wasn't dimming anymore. They've also replaced alternator, que screen, heated seat, and a bunch of shit I can't even remember anymore. I'll never own a Cadillac without a warranty. They are not reliable vehicles. Except my sts v. That damn thing was special. the other 6 cadillacs not so much.
 

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2009 CTS 3.6L DI, 2014 CTS VSport
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Discussion Starter · #14 ·
You want me to post the receipt? I keep them all for resale value. It's not aftermarket, its GM. Same as factory. New Cadillac loaner cars, everything covered except brake pads or interior wear. They did just give me my first denial. Sunroof sunshade came loose. Said it's interior trim and not covered.

I don't care how much you do maintenance, it's a Cadillac, shit is gonna break. So far my GM extended warranty has paid out $9000 in 3 years and my car only had 14k miles when i got it. 37k now. Most recent was my side mirror wasn't dimming anymore. They've also replaced alternator, que screen, heated seat, and a bunch of shit I can't even remember anymore. I'll never own a Cadillac without a warranty. They are not reliable vehicles. Except my sts v. That damn thing was special. the other 6 cadillacs not so much.
Why would I want you to post the receipt? An externally-leaking shock they'll replace, one that doesn't ride and handle as it should - what do you think?
I've got an old 2014 car so warranty costs are sky-high, if they're even available. Which their website said it wasn't for my car.

I never said my cars don't break. I fix them, sometimes myself, sometimes a trusted mechanic. I'm good at diagnosis and troubleshooting, may as well take advantage of my skills and save some $$$. I've done well this way, my cars are in near-perfect condition including new suspension on the older one. If a purchased warranty is the right answer for you, great. It isn't the way I choose to spend my car maintenance budget, and rarely makes sense for a vehicle that isn't still covered by the last few months of factory warranty at the time of purchase.
 

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2009 CTS 3.6L DI, 2014 CTS VSport
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3,335 Posts
Discussion Starter · #15 ·
Most recent was my side mirror wasn't dimming anymore.
Had my driver's side mirror turn into a brown stain on the 2014 VSport, about $145 for the part from an online dealer.
 

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2019 CT6 Blackwing, 2019 CT6 Platinum, 2014 CTS-V Sport,
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1,004 Posts
I just replied to that post about how i got it covered by gmpp. I read your post about what a pain in the ass it was. I work on cars. I have two classics, one of which Ive pulled the motor and tranny more times than i like. I don't want to work on any more cars. My daily drivers I need warranty for peace of mind and new cars are a pain in the ass compared to the old ones.
 

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2009 CTS 3.6L DI, 2014 CTS VSport
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Discussion Starter · #17 ·
I get it. Yes, the mirror was a PITA, but it took 30 minutes. I'm not a fan of wrenching either, but I can do it and am good at if I do say so myself. My cars are too old for a GM warranty, and I refuse to monkey with aftermarket warranty scammers. I once enquired about warranty costs from GMPP, and I was told $7K. One can buy a lot of repairs for that money, without arguing with someone trying to not pay a claim.

Were I to buy a 3-year-old car I would certainly consider a GM warranty.
 

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2019 CT6 Blackwing, 2019 CT6 Platinum, 2014 CTS-V Sport,
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You can get a quote at the link I posted earlier. 2014 may be too old now, I don't know. I got my 2014 V Sport premium in February 2020 with 14k miles on it for 29k and bought the GMPP warranty for 5 years 100k miles for $3500. That was a discounted price for paying in full. I think it was $3800 if I made payments at 0% interest.

I would definitely avoid any aftermarket warranties. Those are scams.
 

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'16 VSport (wife's), '10 Escalade, '68 392 SS/RS, '97 SS & '02 SS Camaro's, '15 Silverado LTZ
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1,146 Posts
My wife's 2016 V Sport with 52k has suddenly started riding like a buckboard wagon. I had the MRC's on my 2010 escalade do the same thing while I was 1400 miles from home 5-6 years ago. There were no leaks and each shock visually looked fine. That was one long unpleasant ride back home.

I will put it on the lift and exercise it a bit and see if that resolves the issue.
 
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