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what is the latest fix on the vibration issue, has anyone been able to get it corrected to there satisfaction? we are still struggling with a vibrating 2015 escalade platinum any help appreciated
 

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2009 escalade hybrid
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3,884 Posts
grab33 said:
what is the latest fix on the vibration issue, has anyone been able to get it corrected to there satisfaction? we are still struggling with a vibrating 2015 escalade platinum any help appreciated
Not sure if the vibration is a continuous issue. I drove a loaner ESV '15. 6 speed and the first time it had the vibration and the next time I drove the exact loaner it was gone.
 

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'23 XT6 Premium Luxury AWD
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1,013 Posts
NO.

There was supposed to be a new "fix" available anytime.

I've driven 2 recent arrivals at the dealer and both of them exhibited the vibration. Granted they weren't close to the severity of mine, but still present.

April makes 3 months since GM agreed to cancel my lease and the paperwork still hasn't been processed. Starting to lose my patience. Not only is the vibration not any better, but the booming/body drumming is returning.

Wishing I had bought out the lease on my '11 Escalade and never signed the paperwork on this POS.

Mine is also randomly turning on the rear climate control, choosing a different temperature each time, and rear seat heaters.
 

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2013 Platinum Escalade (crystal red), 2013 Platinum ESV
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308 Posts
NO.

There was supposed to be a new "fix" available anytime.

I've driven 2 recent arrivals at the dealer and both of them exhibited the vibration. Granted they weren't close to the severity of mine, but still present.

April makes 3 months since GM agreed to cancel my lease and the paperwork still hasn't been processed. Starting to lose my patience. Not only is the vibration not any better, but the booming/body drumming is returning.

Wishing I had bought out the lease on my '11 Escalade and never signed the paperwork on this POS.

Mine is also randomly turning on the rear climate control, choosing a different temperature each time, and rear seat heaters.
Squeaky wheel gets the grease. Hound them regularly for the paperwork firmly, but kindly.


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2009 escalade hybrid
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3,884 Posts
rjm said:
........ Mine is also randomly turning on the rear climate control, choosing a different temperature each time, and rear seat heaters.
C'mon now, nothing happens randomly. It's because of the haptic sense of the rear controls. You don't have to press the heated seats buttons to activate it. Just reaching something at the back can turn the heater ON if it's near the controls. Like your elbow, your jacket, etc.
 

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09 escalade
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540 Posts
evois said:
C'mon now, nothing happens randomly. It's because of the haptic sense of the rear controls. You don't have to press the heated seats buttons to activate it. Just reaching something at the back can turn the heater ON if it's near the controls. Like your elbow, your jacket, etc.
You don't have to touch the controls
They are being motion activated,
My son can move his feet in the back and it turns it on
He is suffering so much because of this stupid problem
Dealership says there is nothing wrong,
I don't get it.......

I emailed marry barra to see if she can help with numerous problems that I have
I got a call from executive lady
After back n forth for few weeks
All I got was
Everything works as designed and no safety issues at the moment with the vehicle(they accept vehicle is a crap but it's not a safety issue so it's ok)

I'm pursuing a buyback
Will see how long it will take for them to settle before court date.
 

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'23 XT6 Premium Luxury AWD
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1,013 Posts
I've tried the polite but firm route the last month. Think it's time to get angry.

Negative on the rear seat activities. It comes on at start up, fan at full blast.
 
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