Update on undelivered Debut editions

Rokodon · 2023-03-16T12:06:33-0400

Just spoke with my dealer who had been digging for information over the last few days. According to his source, all the undelivered DEs were sent to Michigan (someone here had seen that on Vin View for theirs) and are receiving the Super Cruise and Surround Vision updates there before being shipped to customers. He wasn't sure exactly why they went to Michigan, but now that the update is out, the hope is that it won't be too long before they start making their way to customers.

Nebula · 2023-03-16T12:15:24-0400

Ah and we know exactly where in Michigan they were sent... if someone were to drive by that Building you may see a bunch of Lyriq's lined up outside waiting to be put in the building and updated. Penske Vehicle Services · 1225 E Maple Rd, Troy, MI 48083

SackRat Lyriq · 2023-03-16T12:17:42-0400

Well it seems to me that if you are buying from a Michigan dealer you will be receiving a delivery soon. The rest of the country still waits I assume.

Guppydriver · 2023-03-16T13:04:54-0400

Rokodon said:
Just spoke with my dealer...

This is the point where my doubt creeps in.

sera · 2023-03-16T13:19:42-0400

Well, this is good to know. My debut edition was shipped and arrived there on March 4. I was wondering why it went to Penske. According to the dealer it is now updated to arrive in Connecticut on April 6.

TOWWIZ · 2023-03-16T13:28:40-0400

Rokodon said:
Just spoke with my dealer who had been digging for information over the last few days. According to his source, all the undelivered DEs were sent to Michigan (someone here had seen that on Vin View for theirs) and are receiving the Super Cruise and Surround Vision updates there before being shipped to customers. He wasn't sure exactly why they went to Michigan, but now that the update is out, the hope is that it won't be too long before they start making their way to customers.

Thanks for posting/updating this information, been very frustrating not knowing the reasons behind the delays.

thomasd538 · 2023-03-16T18:29:17-0400

I ordered a DE. How can I tell if it has been shipped to Michigan?

Rokodon · 2023-03-16T19:14:20-0400

thomasd538 said:
I ordered a DE. How can I tell if it has been shipped to Michigan?

If you're a DE customer that hasn't taken delivery it's pretty safe to assume your car is in MI getting the update. If you can get your dealer to check Vin View you can confirm.

TyeTye · 2023-03-16T20:59:03-0400

Mine is also in Michigan.

mcdermottm · 2023-03-16T21:06:29-0400

Guppydriver said:
This is the point where my doubt creeps in.

Similar to, "I heard someone in the crew room say they heard from the VP of Flight Ops..." credibility.

thomasd538 · 2023-03-16T21:42:40-0400

Thanks...I hope you are correct about the car being shipped to Michigan for the update.

Lockhart Cadillac · 2023-03-16T23:31:38-0400

Spy photos from the inside.

Nebula · 2023-03-16T23:34:09-0400

ROFL Some old ELR Photos there.

hightech-guy · 2023-03-17T07:57:50-0400

Lockhart Cadillac said:
Spy photos from the inside.

View attachment 634811
View attachment 634810

Well, although becoming rare itself, there are still more of those ELR's in the wild than the Lyriq.

Dadhawk · 2023-03-17T08:07:00-0400

Lockhart Cadillac said:
Spy photos from the inside.

Wait! Is that the secret stash of unsold Cadillacs that are being sold at 50% off MSRP all the pop up ads keep telling me about?!?

Lockhart Cadillac · 2023-03-17T08:08:52-0400

Dadhawk said:
Wait! Is that the secret stash of unsold Cadillacs that are being sold at 50% off MSRP all the pop up ads keep telling me about?!?

The black one is a debut edition. The red one is a awd sport.

RRL · 2023-03-17T09:03:08-0400

Interesting. I drive past the Penske building at least 3X a week. They used to build Ford GT’s there. Might check it out.

Is it just me, but is shipping LYRIQs from KY to MI for updates logistical insanity???

hightech-guy · 2023-03-17T09:06:55-0400

RRL said:
Interesting. I drive past the Penske building at least 3X a week. They used to build Ford GT’s there. Might check it out.

Is it just me, but is shipping LYRIQs from KY to MI for updates logistical insanity???

Yeah, you'd think the local dealers could do this. Granted not a great process right now at 1-2 days to load and setup, but would still seem better than moving cars across the country. They really need to get a handle on OTA sooner vs. later.

Nebula · 2023-03-17T09:22:39-0400

It's easier to manage a whole lot of vehicles in one location at the same time than to manage a whole lot of vehicles in different locations at different times.
At Penske they have the techs and equipment to push the updates and resolve technical issues in a timely fashion that may take dealerships longer to diagnose. That's my understanding on why GM may choose this rout.

hightech-guy · 2023-03-17T09:28:29-0400

Nebula said:
It's easier to manage a whole lot of vehicles in one location at the same time than to manage a whole lot of vehicles in different locations at different times.
At Penske they have the techs and equipment to push the updates and resolve technical issues in a timely fashion that may take dealerships longer to diagnose. That's my understanding on why GM may choose this rout.

Agreed, but if it really takes 1-2 days for the update, they'd need a lot of equipment to take care of these timely - if more involved than just an USB stick. In that case, having the dealers do it (with a detailed process), makes more sense from a time standpoint. And the dealers still need to address the already delivered Lyriqs anyway - as those customers won't be going to Penske.

Update on undelivered Debut editions

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