Well unfortunately I would have to agree that the nighttime vision is no better than before. I think the cameras work well in daylight but I was told the software was to help the nighttime image and sadly it does not.
Update: Night camera poor image fix
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See my post from a few hours ago.... I did.
Strange that most of you find no difference with the update. I had a different experience. I e-mailed GM Dubai about the issue and I got a call next morning itself with the news that a software update is available. I was told that I have the updated cameras already (mid-Jan production) and only software needed to be updated. I took it in the same evening and the software update was completed in little more than an hour. I found that there were certainly some improvements in both day time and night time images. It's certainly not the best camera system I have seen, but it's very usable and useful even in poor light conditions. However, with the escalated price of the new slades, they really should have invested in better technologies and aim for something top-notch. I wonder though if the international versions use a different camera system? No way to know I suppose. The only differences that I know of between my premium and what you guys have is the inclusion of center cool box for premium and sunglasses overhead storage instead of motion detection system. We also don't have on-star.
Don't get excited - this wont fix the problem! Service ordered and replaced my cameras, made sure software was up to data, and flowed all the installation
and camera setting protocols. They even had to re-order and re-replace the front camera. Image quality, ESPECIALLY AT NIGHT, is very, very, poor!
On 3/3/15 they called Tech. Asst. and were told this is a known issue and no repair is currently available. So I am still waiting for GM to think about providing customer service!
Thanks for letting us know, everybody we need to write letters ASAP. Where do we write a flurry letters to GM4life?
Just got my ESV back from dealer for sound pressure issue along with camera fix. Dealer said my ESV (Jan 2015 Build) already has the latest cameras, so they just did the update to navigation radio. Like above said, no difference except a bigger picture. They didn't honor the PIT5376, but instead, there was a Bulletin ID #4122389. Will need sometime to get use to the funny full screen now, everything seems so round from the pictures, far away from natural images.
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5,309 Posts
Call Cadillac Customer Assistance Center, email them and make sure it goes up the chain. Maybe we can get results.
My cameras were all replaced last week and software updated. Mine is a November 2014 build, Luxury ESV. Huge improvement in both night and day quality. Yes, full screen images are slightly rounded but everything is now clear and minimal distortions. We're presumably dealing with fisheye lenses here and cannot expect perfect rectilinear images. My after photos and description of change is in another thread a few back. As I wrote there, I'm mystified why some people who got the upgrade have had a big improvement and others none or minimal.
Amazing! I just read all 136 posts. My earlier post was #127. I just took my "Cataract Escapade" in for service this morning (4/15/2015) for a "non-camera"
issue, however, they told me that was still no further updates / resolution to the poor camera image quality.
issue, however, they told me that was still no further updates / resolution to the poor camera image quality.
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5,309 Posts
Did you guys see this?
http://gmauthority.com/blog/2015/04...pdr-camera-quality-update-in-the-near-future/
Looks like GM is updating more than just Escalade cameras. I wonder if the Corvette PDR camera upgrade will actually be worth anything.
http://gmauthority.com/blog/2015/04...pdr-camera-quality-update-in-the-near-future/
Looks like GM is updating more than just Escalade cameras. I wonder if the Corvette PDR camera upgrade will actually be worth anything.
2014 CTS Premium, 2015 Escalade Premium, 2013 Jeep Wrangler
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50 Posts
Well the saga continues. Got a call that my cameras were in and to bring my Escalade to the dealer for replacement. When I got there I was told that there were no cameras but there was a software update that would fix the problem. Okay, I said, go ahead and do it. That evening I received a call to come and get the truck and when I asked if the fix worked the service guy told me that it was so clear that he could see water dripping off the rear after the wash. I picked it up and checked but it didn't look that much better if any at all. That night when I reversed into my garage the same old poor quality and blurry picture was still there. Unfortunately it was just a waste of time. I called the next day but my service writer was out ill, I left a message describing the results and asked that he give me a call. That was Wednesday and today is Friday with still no return call. He usually treats me well so maybe he is still out with illness. I'll let everyone know if anything changes.
Being a glutton for punishment (after my posts #127 and #137) I'm going to try again to get the "camera fix". One thing on mine is that maybe I didn't I didn't get a completely correct software update or
calibration because my display screens right side image still has the blacked out top & bottom areas (not a full screen image).
calibration because my display screens right side image still has the blacked out top & bottom areas (not a full screen image).
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