That sucks. My clunk in trans also came back this morning. I was so angry but it went away after I got out of my neighborhood. Does pulling into my garage at an angle knock the drive train shaft loose or something? I notice it is worst when I first start driving the truck in the morning. I will be pulling in slower but if it does it again I will be very frustrated
Update: Night camera poor image fix
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I took mine in Saturday to fix the whining transmission (which Cadillac knows about but can't fix) and told them to look for a bulletin on the cameras, but they couldn't find anything. I even gave them the code on the first page of this thread. I'm seeing so much red right now. I'm thinking I might need to find a new dealership to go to.
18 LEXUS LX, 17 Rav4, 15 Escalade ESV, 14 Mercedes, had Vette, 2Cadis, T-B & Chevy
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It can't hurt to visit a different dealer
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Hi zerdian1,
I understand how frustrating this would be, and I would be happy to contact the dealership on your behalf. Please send me a PM at your earliest convenience and we can further discuss this.
Hope to hear from you soon,
Austin J.
Cadillac Customer Care
18 LEXUS LX, 17 Rav4, 15 Escalade ESV, 14 Mercedes, had Vette, 2Cadis, T-B & Chevy
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Austin J.,
CCC,
I have already contacted the dealer several days ago.
They were not aware of the surround and backup camera fix TSB of last month.
They are contacting Cadillac.
If they do not respond in a short while, I will contact CCC to contact the dealer.
That forms a case and the dealer has to create a file.
What is the Technical Service Bulletin NUMBERT?
Thanks
George
CCC,
I have already contacted the dealer several days ago.
They were not aware of the surround and backup camera fix TSB of last month.
They are contacting Cadillac.
If they do not respond in a short while, I will contact CCC to contact the dealer.
That forms a case and the dealer has to create a file.
What is the Technical Service Bulletin NUMBERT?
Thanks
George
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5,309 Posts
PIT5376: Driver Information Surround Vision Camera Poor Image Quality In Low Light Conditions (Replace Cameras) - (Mar 3, 2015)
Subject: Driver Information Surround Vision Camera Poor Image Quality In Low Light Conditions (Replace Cameras)
Models: 2015 Cadillac Escalade Models
With Surround Vision (RPO UVH)
With 2015 Mid-Year (RPO AVF)
Without 2nd Design Camera (RPO AD0)
--------------------------------------------------------------------------------
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/ConcernSome customers may comment on the driver's information surround vision camera image quality being poor in low light conditions.
Updated cameras have been released which improve this low light condition
Recommendation/InstructionsReplace all 4 driver's information surround cameras for this condition: front grille, both side mirrors, and rear liftgate.
After all 4 cameras are replaced, perform the video processing control module calibration procedure.
Refer to the Video Processing Control Module Calibration document in SI.
Note: For additional information on performing the video processing control module calibration procedure, refer to the January 2015 Emerging Issues broadcast / Course # 10215.001D.
Programming these is available for technicians thru online monthly broadcasts as per directions.
Subject: Driver Information Surround Vision Camera Poor Image Quality In Low Light Conditions (Replace Cameras)
Models: 2015 Cadillac Escalade Models
With Surround Vision (RPO UVH)
With 2015 Mid-Year (RPO AVF)
Without 2nd Design Camera (RPO AD0)
--------------------------------------------------------------------------------
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/ConcernSome customers may comment on the driver's information surround vision camera image quality being poor in low light conditions.
Updated cameras have been released which improve this low light condition
Recommendation/InstructionsReplace all 4 driver's information surround cameras for this condition: front grille, both side mirrors, and rear liftgate.
After all 4 cameras are replaced, perform the video processing control module calibration procedure.
Refer to the Video Processing Control Module Calibration document in SI.
Note: For additional information on performing the video processing control module calibration procedure, refer to the January 2015 Emerging Issues broadcast / Course # 10215.001D.
Programming these is available for technicians thru online monthly broadcasts as per directions.
18 LEXUS LX, 17 Rav4, 15 Escalade ESV, 14 Mercedes, had Vette, 2Cadis, T-B & Chevy
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1,041 Posts
thanks
i sent the info before to my dealer but do not know if I included the TSB#. as they have not been able to locate it.
george
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KandyDavins,
that image you posed looks super.
but for surround camera view they generally replace the high res backup camera with a lower resolution fisheye lens.
George
i sent the info before to my dealer but do not know if I included the TSB#. as they have not been able to locate it.
george
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KandyDavins,
that image you posed looks super.
but for surround camera view they generally replace the high res backup camera with a lower resolution fisheye lens.
George
His name is Jason. I gave them the car on Monday and they still have it! It is their first install and they got the cameras in very quickly but they have been having issues getting the software loaded.
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The software update isn't easy. When they did mine, they had issues too.
Software updates has to go to Main GM tech that's probably why they have problems and it's mostly scheduling issues if I'm not mistaken. It's not a CD anymore that you just plug in. Same thing with my hybrid before everytime they do software updates. It's a good thing I only needed two.GM-4-LIFE said:
18 LEXUS LX, 17 Rav4, 15 Escalade ESV, 14 Mercedes, had Vette, 2Cadis, T-B & Chevy
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i just got a response from my salesman:
My service manager informed me a program fix has been issued for the camera problem. There will not
be a camera change and it will not affect the puddle lights. Please call our service department for an
appointment when you have the time. I hope this helps.
the puddle lights was my suggestion.
My service manager informed me a program fix has been issued for the camera problem. There will not
be a camera change and it will not affect the puddle lights. Please call our service department for an
appointment when you have the time. I hope this helps.
the puddle lights was my suggestion.
I can confirm that the Platinum's do NOT need new cameras. My dealer went through the learning curve and replaced mine but the replacement cameras were identical to what was already on the car. The camera replacement was quick but the software update took some time. I now have the full screen but will wait until tonight to report upon the effectiveness of the software update.
Do you think the software updated correctly? Is the screen full now?
Yes, full screen, grainy as hell and not any better at night
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