I already have a case number, it is 9-51297XXXXX. They called me today but, I was driving to the Harley Dealer using the on board navigation. Worked perfectly but the date still says 2001. They left a voice mail.Everyone with this issue needs to call Cadillac US at 800-333-4223. They are aware of it and will contact the Cadillac dealer you designate and they are supposed to notify you when they have a fix. Not many if any other options to pursue.