[shosman]

Well it's happened numerous embarrassing times. Putting groceries into my trunk and all the sudden it comes down on my head. I of course
Am unable to clear out from under it because I am between the vehicle and a grocery cart. Is there a way to disable it? Dealership was clueless on how to disable the automatic closing sensors.

 

[dkozloski]

Maybe your choice of grocery items is unfortunate and your automobile is rebelling against the stuff you are putting into it.

 

[Nihsel10]

I think I know whats happening. You might be keeping your foot under the rear bumper causing the handsfree liftgate sensor to be trigger and close on you. But you should hear an audible sound and rear light flash letting you know the trunk is about to close.

Is yours a 2015i, btw?

If you want to turn it off, you are going to have to turn off the electronic lift gate located in the front center top and you will see a knob that says "full" "3/4" and "Off"

 

[shosman]

I think I know whats happening. You might be keep your foot under the rear bumper causing the handsfree liftgate sensor to be trigger and close on you. But you should hear an audible sound and rear light flash letting you know the trunk is about to close. Is yours a 2015i, btw? If you want to turn it off, you are going to have to turn off the electronic lift gate located in the front center top and you will see a knob that says "full" "3/4" and "Off"

Yes it's a 2015i. I will turn if off. Thanks for your help!

 

[Nihsel10]

Yes it's a 2015i. I will turn if off. Thanks for your help!

Yep, 2015is have std handsfree liftgate. Just shut it off because it's being too sensitive.

If you want to know more about it including the kick zone, it's on page 2-15 to 2-18.

Glad to assist.

 

[zerdian1]

Well this has happened to each of us when putting stuff in the trunk.
The feet are under the car enough to trip the hands free under car sensor.
one of the things we have started doing is to make sure the grocery cart is to the side of us and not behind us to pin us between the bumper and the cart.

 

[perlmane]

Well this has happened to each of us when putting stuff in the trunk.
The feet are under the car enough to trip the hands free under car sensor.
one of the things we have started doing is to make sure the grocery cart is to the side of us and not behind us to pin us between the bumper and the cart.

Hasn't happened to me and I have big feet.

 

[CJd]

I mentioned this thread to my wife while we were unloading the Escalade yesterday. Neither one of us have had an issue with inadvertent closing. With ours you have to put your foot under it just right to get it to open/close at all.

 

[zerdian1]

during the first week we kept trying hard to get it to open and close.
now we can do it almost all of the time without any effort.
we even do it accidentally.
I thought it was my big size 16 shoes.
But my wife has size 6 shoes and she has done it a few times.
now just moving your foot on the ground under the bumper will do it.

 

[blit184]

Ok.... i'm learning something here: i knew about and have used many times, the foot sensor for opening the liftgate ...however, I did NOT know that you can use the foot sensor to CLOSE the gate?? ...that DOES seem a bit dangerous given that you could be standing close to the bumper while loading.

 

[shosman]

Well this has happened to each of us when putting stuff in the trunk. The feet are under the car enough to trip the hands free under car sensor. one of the things we have started doing is to make sure the grocery cart is to the side of us and not behind us to pin us between the bumper and the cart.

Well glad I'm not the only one doing the "tuck and roll". As its closing on me. Have turned that off and all is good!

 

[blit184]

Turning it off, however, means you can't use the system to open the gate, correct? I really do enjoy being able to walk up to the vehicle with an armload of heavy stuff and do the the kick thing and up it goes!!

 

[evois]

Well glad I'm not the only one doing the "tuck and roll". As its closing on me. Have turned that off and all is good!

Try to use right side of vehicle's tail gate.

 

[Nihsel10]

Turning it off, however, means you can't use the system to open the gate, correct? I really do enjoy being able to walk up to the vehicle with an armload of heavy stuff and do the the kick thing and up it goes!!

Thats correct. Once you off it, it won't open automatically. It will release open.

 

[achase]

In the nearly six months that I've had my Platinum, I've never had a problem with the rear hatch closing on me until yesterday. I was standing at the rear of my Escalade (the hatch had been left up earlier) trying to reach in to grab a package. The package was all the way in, touching the rear of the second row seating. As I reached in (farther than I have before), the hatch started closing on me. I did NOT make any "upward kicking" motions with my size 12 feet.