I will check out the software #, I had tried another method I saw on here before but didn't have the same menu options, this is completely different. Now this may be a stupid question but I didn't buy the car from a Cadillac dealership. I assume I need to find one and take it there? And will doing so be prohibitively expensive (if it is software)?
Time resets sometimes, voice commands doesn't work, SD card not fully indexing
Hello, I recently purchased a 2013 ATS and have been having a lot of issues with CUE.
The first thing I noticed is that it is not interpreting voice commands. It will register when you say call and it will say from cell phone but when you say anything else, a contact, a phone number it just pops up seemingly random numbers on the display. All other voice commands I've tried do the same.
Secondly, I have a new SD card, 32 gigs. I can insert it and wait for it to fully index, however there are always albums missing with no real discernible pattern.
Finally, I told it to restore to factory setting from the control panel and now the time and other saved info resets. Not every time, it can go a day or two but then it will reset.
I do not see anyplace to view the software version as was suggested here either.
Kind of at a loss here, any help is appreciated.
Thanks,
Clint
The first thing I noticed is that it is not interpreting voice commands. It will register when you say call and it will say from cell phone but when you say anything else, a contact, a phone number it just pops up seemingly random numbers on the display. All other voice commands I've tried do the same.
Secondly, I have a new SD card, 32 gigs. I can insert it and wait for it to fully index, however there are always albums missing with no real discernible pattern.
Finally, I told it to restore to factory setting from the control panel and now the time and other saved info resets. Not every time, it can go a day or two but then it will reset.
I do not see anyplace to view the software version as was suggested here either.
Kind of at a loss here, any help is appreciated.
Thanks,
Clint
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