Hello, I recently purchased a 2013 ATS and have been having a lot of issues with CUE.
The first thing I noticed is that it is not interpreting voice commands. It will register when you say call and it will say from cell phone but when you say anything else, a contact, a phone number it just pops up seemingly random numbers on the display. All other voice commands I've tried do the same.
Secondly, I have a new SD card, 32 gigs. I can insert it and wait for it to fully index, however there are always albums missing with no real discernible pattern.
Finally, I told it to restore to factory setting from the control panel and now the time and other saved info resets. Not every time, it can go a day or two but then it will reset.
I do not see anyplace to view the software version as was suggested here either.
Kind of at a loss here, any help is appreciated.