Being that my girlfriend owns a '99 Volkswagen Passat - I get to see all the little things that make the car good and bad. Until the Phaeton hits the streets, the Passat is Volkswagen's luxury car. While it IS a very, very nice car - it's small (#1), not very soft-riding (#2 - though I don't find Mercedes and BMW cars soft-riding either).. One of the other things I've noticed recently is that when you've got the A/C on and you want to defog the windows - you're in trouble. I don't remember this to be a problem with my ETC. Is this a common problem for cars? Am I just not remembering correctly? Or - is this just one of those things that go over-looked by car companies that aren't exactly "Cadillac".