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2019 CTS Nav Problem
Cadillac Customer Care Representatives - WarrantyI have a 2019 CTS with a Nav that works sometimes. The Nav will work and then go someplace stop the car and start again and it starts initializing and never connects. I have had the car back to dealer and they have replaced the SD Card. I have had the car back to dealer 4 times since SD Card...- 0
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Does anyone from Cadillac/GM read this forum?
Cadillac Customer Care Representatives - WarrantyCadillac customer (lack of) service is atrocious. My one attempt at getting something done with engine/trans issues resulted in absolutely nothing. Could never speak to the same person twice. They honestly do not care. Apparently, my car being in the shop for 79 days in one year and the entire...- 1
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RudyF6 · updated
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12 days past on Bulletin and not covered?
Cadillac Customer Care Representatives - WarrantyHello, My 2010 Cadillac CTS is shutting down randomly with Reduced Power Engine in the dashboard. I contacted my local dealership and they said this is actually covered under a TSB, however it expired on November 20th 2019 (12 days ago). They advised me to contact GM Corp, after 30 minutes on...- 0
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Is it possible to return a new Cadillac?
Cadillac Customer Care Representatives - WarrantyThis is a general question regarding returning a new Cadillac. Is there any recourse for the owner of a 2017 Cadillac (specifically a CT6 AWD Luxury) with approximately 800 miles on the odometer to return/exchange/trade-in the vehicle for another? The reason for the return is the inevitability...- 12
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NewYorkBill · updated
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Cadillac Dealer issue
Cadillac Customer Care Representatives - WarrantyHello, I purchased a 2017 CPO cadillac ATS from a Cadillac dealership. They required me to buy a Xzilon interior/exterior protection that they apply to every car. Below is an email from the dealership: Our reconditioning fee is a flat fee we apply to all our pre-owned vehicles to get them back...- 4
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