Cadillac Owners Forum banner
1 - 15 of 15 Posts

·
Registered
2014 SRX, Premium Collection, V6, AWD
Joined
·
2 Posts
Discussion Starter · #1 ·
I have a 2014 SRX and see a lot of issues posted regarding the earlier SRX sunroofs leaking water into the interior rear sub-cargo area causing havoc with the logic and electronics for the operation of the rear lift gate.

I'm interested to know if the issue has been resolved or just being kept quiet on the newer SRX?

Thanx in advance for any input either way!
 

·
Registered
None
Joined
·
805 Posts
I have a 2014 SRX and see a lot of issues posted regarding the earlier SRX sunroofs leaking water into the interior rear sub-cargo area causing havoc with the logic and electronics for the operation of the rear lift gate.

I'm interested to know if the issue has been resolved or just being kept quiet on the newer SRX?

Thanx in advance for any input either way!
While I can't speak to this being resolved, I can tell you what I did after being advised to here. Periodically check for clogs by pouring water directly into the drains at the front and rear, and observing the flow out of the drains. Took a few minutes and gave me a sense of security with all the stories posted here.
 

·
Registered
Formerly owned: 2010 SRX/3.0L Premium/FWD/Platinum Ice/Shale
Joined
·
1,865 Posts
I've been on this forum for 5 years starting with the 2010 SRX redesign. I have witnessed year after year of the SRX and many of the original problems are still being reported by those with later model years. If history is an indicator, I wouldn't hold my breath that GM has addressed these long-standing issues.
 

·
Registered
2014 SRX, Premium Collection, V6, AWD
Joined
·
2 Posts
Discussion Starter · #5 ·
Thanks for your response...I think I have to agree with you...maybe the new "WaterGate"? I'm trying to get more feedback before I state what my actual issue is with my wife's "Premium" 2014 SRX...

In the meantime for everyone reading this post, double-check the area where you may or may not have a spare tire located. Don't expect to see any signs of wet carpet or ??? Speaking from experience...
 

·
Registered
2011 SRX & 2004 CTS
Joined
·
102 Posts
Got a call from my dealer today telling me that there is a recall for the sunroof drain hoses. She had no further info other than I needed to make an appointment to have the recall done
 

·
Registered
2010 Crystal Red AWD 3L Luxury & Performance SRX
Joined
·
173 Posts
I was also notified that there is a recall on my 2010. I`m going tomorrow to get it fixed ( even though I had no trouble)
 

·
Registered
14 ATS AWD 3.6L Performance - Son of a Gun Grey Metallic
Joined
·
3,073 Posts
No leaks on my old 2010. Only had my '13 for 16 months, and it didn't leak.
 

·
Registered
Formerly owned: 2010 SRX/3.0L Premium/FWD/Platinum Ice/Shale
Joined
·
1,865 Posts
No leaks on my old 2010. Only had my '13 for 16 months, and it didn't leak.
Kewl Cap'n. Amazingly, I haven't had the sunroof drain leak issue either. I checked the GM recall site and my vehicle wasn't listed for this item. Maybe they used different parts in some of ours??
 

·
Registered
SRX 2008
Joined
·
2 Posts
I have a 2014 SRX which after a rain would always "slosh" when first accelerating. Despite complaining to the dealer, I was told they couldn't find any problem. In the past week all the electronic locks suddenly failed - the problem: a sunroof which leaked tons of water into the back left side of the car. Shorted out all the electronics - $1600 in clean up costs, and I don't know how much in mechanical repairs (yet). So don't believe they have repaired the issue - it's still there and very costly.
 

·
Registered
Joined
·
5 Posts
I have a 2014 SRX which after a rain would always "slosh" when first accelerating. Despite complaining to the dealer, I was told they couldn't find any problem. In the past week all the electronic locks suddenly failed - the problem: a sunroof which leaked tons of water into the back left side of the car. Shorted out all the electronics - $1600 in clean up costs, and I don't know how much in mechanical repairs (yet). So don't believe they have repaired the issue - it's still there and very costly.
Do yourself a favor and get into the rear compartment and drill a few holes in lowest part of compartment so rain drains out ..or you will forever be plagued with that problem dealership did that to me I'm waiting to see if it works but I know it will cause I sealed up moonroof with a rubber sealent and sealent tape I don't open moonroof anyway.. should be a lawsuit against caddy all srx owners need to get it started dealership just charged me 1900.00with tows parts well that trippled the price I'm 40something yrs in field ..and I know you have tark up parts for overhead sorry Mark up anyway it's usually double mark up not triple and labor ...150.00a hr. Well it don't take 4hrs to scan unless you are napping while you're at work what a rip...oh btw.the pump that put in ..well I made sure I got old parts back guess what I tested the pump IT WORKS looks ugly from being wet but it works every time but if you complain dealership won't work on your vehicle anymore.mb.dmv needs to be notified that have a special unit for this but like I said you run out of places to go to and that all talk to each other so watch what you do to em ...it's kinda like just lay down and let em screw you....why is it like this why cannot that just do correct job and ask a honest pay rate...my 1st caddy was a 1957sedan get a kick it was a great car ...it had the record player option it was so neat anyway if you're going to keep srx seal up moonroof and drill them holes it's the only sure fire fix than let's get a class action suit going or at least a recall.. believe me this vehicle need a few of them valve timing issues .I hear that's 6000.00to fix biggest problem is I like the vehicle nice int.good looking but a night mare ..I'm going into the rear swimming pool and see if I can relocate the hatch module and hydraulic pump get it up higher just in case I owned caddy a year nothing but breakdowns and the fear o them ...oh well I hope this helps some one out there oh and thanks for the differential post I'm going to try a Buick dealership for that repair in Riverhead I spoke to them that seem to be honest
 

·
Registered
Joined
·
2 Posts
I have a 2014 SRX and see a lot of issues posted regarding the earlier SRX sunroofs leaking water into the interior rear sub-cargo area causing havoc with the logic and electronics for the operation of the rear lift gate.

I'm interested to know if the issue has been resolved or just being kept quiet on the newer SRX?

Thanx in advance for any input either way!
I have a 2015 SRX luxury AWD...Not happy with the way my dealership is handling the issue...they know about the ongoing problems, just choose to do nothing about it and if you need it repaired they will be hitting you with the full bill!...even with the extended warranty as it's "water damage"...BULLS***!! If anyone out there has had success getting Cadillac to own up and buck up...please let me know, or if there's a class action ongoing or if there are any other owners wanting to take on GM Canada feel free to contact me to discuss.
 

·
Registered
Joined
·
1 Posts
I have a 2015 SRX luxury AWD...Not happy with the way my dealership is handling the issue...they know about the ongoing problems, just choose to do nothing about it and if you need it repaired they will be hitting you with the full bill!...even with the extended warranty as it's "water damage"...BULLS***!! If anyone out there has had success getting Cadillac to own up and buck up...please let me know, or if there's a class action ongoing or if there are any other owners wanting to take on GM Canada feel free to contact me to discuss.
We have a 2014 SRX and the lift gate quit working.
I took it to our dealer where it was purchased new and was told it needed a new release mechanism. Well, they got into it a little further the was told it needed a control module as water had damaged it. Order for new seal for lift gate, module, body shop to install, etc...

HECK, I wasn't told I needed a FEMA tarp and to keep it covered, and certainly did not see it listed as an option. I know it sat in the drive way for past 6 weeks while a kitchen make over was going on and always kept in the garage as the wife does not like to drive in the rain.

I'm headed across the pond for our next transportation unit!
 

·
Registered
Joined
·
2 Posts
I have a 2014 SRX and see a lot of issues posted regarding the earlier SRX sunroofs leaking water into the interior rear sub-cargo area causing havoc with the logic and electronics for the operation of the rear lift gate.

I'm interested to know if the issue has been resolved or just being kept quiet on the newer SRX?

Thanx in advance for any input either way!
The issues is not resolved and never will be as it is a design flaw.. I do not believe the new body style is having the issues so it is likely just the 2011 to 2015-16 models...I had to threaten lawsuit and going to another manufacturer to get the problem covered under "good will" to have the issue covered totally by GM/Cadillac. There is a large blank (non-draining) "tub" beneath the rear cargo area and between the exhaust/towing bracket (undercarriage).The designers decided that this was an excellent place to put the lift gate module 🤦‍♀️...not so...so fight for them to cover it!!!This should be a recall! Its a DESIGN FLAW!...long story short, no fix and you will have to have the sunroof drain tubes blown out at every service just to make sure they remain clear, and i wouldn't advise to do it yourself for the rear ones especially as they are a bit delicate and if you use too much air pressure you could rupture them and make the problem so much worse (also, they are very difficult to access). I am now into this process 3 mos and I have also had both the sunroof and moonroof motors fail and also the passenger side door window relay and motor fail...all places where the water intrusion happened...Its not been a fun summer...but, all the other issues are covered by my extended warranty...whew!
Hope this helps
Have a great day!
 
1 - 15 of 15 Posts
Top