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2015 ATS Premium 3.6 Coupe RWD built 12/2014
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Discussion Starter #1
About a month ago I visited the Cadillac "Owners Garage" and it indicated there was a recall on my 2015 ATS Coupe for the sunroof switch. I did not plan on taking the car in until I
need some other service since the dealership is 60 miles from my home.

I visited the site today to update my mileage and to see if there were any other recalls and it said there were no recalls on my car at all.

Did Cadillac change their mind about the sunroof switch?

Does anyone know what is going on?

Thanks
 

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2019 XT4 Premium AWD Build 7/22/18 / 2013 ATS4 3.6 Premium Build 12/21/2012
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1,622 Posts
I would go check. If for some reason your VIN was shown as being completed it would show no recalls. Someone may have fat fingered another persons VIN when they brought it in. I have mine being replaced on Saturday while I'm getting my annual state inspection done so I do not see it having been canceled but will let you know.
 
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About a month ago I visited the Cadillac "Owners Garage" and it indicated there was a recall on my 2015 ATS Coupe for the sunroof switch. I did not plan on taking the car in until I
need some other service since the dealership is 60 miles from my home.

I visited the site today to update my mileage and to see if there were any other recalls and it said there were no recalls on my car at all.

Did Cadillac change their mind about the sunroof switch?

Does anyone know what is going on?

Thanks
Hi Armypilot,

I definitely see how this is a bit strange, and I would be happy to look into it from my end. Please PM me your VIN and I can check it in my system. Once this is done we can discuss your options going forward.

Hope to hear from you soon,

Austin J.
Cadillac Customer Care
 

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2014 ATS 2.0T Black 6M
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54 Posts
I just checked and the recall is still showing for me on the Cadillac owners site. The dealer ordered the part and is holding it until I need an oil change.
 

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ATS 2.0T AWD
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340 Posts
About a month ago I visited the Cadillac "Owners Garage" and it indicated there was a recall on my 2015 ATS Coupe for the sunroof switch. I did not plan on taking the car in until I
need some other service since the dealership is 60 miles from my home.

I visited the site today to update my mileage and to see if there were any other recalls and it said there were no recalls on my car at all.

Did Cadillac change their mind about the sunroof switch?

Does anyone know what is going on?

Thanks

Nope, should still be open if it's not done yet. If you want to PM me your vin I can check and see what it says on GM's
 

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'13 ATS4 2.0T, Gone but will be missed, '13 SRX4 Performance
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473 Posts
In my opinion the Cadillac owners site is worthless. Do any of you have more than 1 Cadillac? We have two OnStar accounts, one for my ATS and one for my wife's SRX. It doesn't matter which login I use it always defaults to the SRX info page. I don't go there any more.
 

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2014 luxury XTS;2016 luxury CTS
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121 Posts
Mozart-I have two Cadillacs. Both are entered into My Garage. So are the OnStar and XM accounts for each vehicle. The website works fine for me. I select which vehicle is the default and that is the one appearing upon login.
 

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2019 XT4 Premium AWD Build 7/22/18 / 2013 ATS4 3.6 Premium Build 12/21/2012
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1,622 Posts
Had the recall done today while I was getting anual inspection sticker. No fuss no muss.
 

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ATS 2.0T RWD
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105 Posts
From what I was told at the dealership the recall applies depending on the time your vehicle was built during the model year. Mine ended up being affected, but I had to bring the car into the dealership.
 

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2017 Prem-Lux CT6 3.0TT - Black Raven, 2013 SRX Platinum Ice
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329 Posts
What did they do exactly? I know it is a trim piece, correct? Does it look better, worse or no big deal?
 

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2019 XT4 Premium AWD Build 7/22/18 / 2013 ATS4 3.6 Premium Build 12/21/2012
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1,622 Posts
No big deal it looks the same, it's just that small piece around the switches and they are just recessed a little bit more.
 
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