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After a bumpy first trip to Kennedy Cadillac in San Bernardino, I have been treated very well the past three trips there. Terry is the service writer who has written me up and she has kept me informed on progress as it is performed. John is the service manager who is a car guy that is fair and wants to make things right. Mr. Ferguson is the General Manager and also will do what it takes to make things right. The "Inland Empire" may be a long ways for some of you to go. But it is nice to have a dealer like Kennedy that will take care of you. Loaners are never a problem (DTS the last two times).
Give them a try. I think you will like them:)
 
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