[Caddiesteve]

Hey Guys. I have a 13 platnium with 21,000 on it. Was heading to gas station to
fill it up with gas for a road trip tomorrow and the service suspension message
came on. It is still on now after 4 restarts. Compressor is working so I know it's
not that. Any idea? Looks like I have to delay my trip and take it in tomorrow.

Thx guys

 

[MoistCabbage]

You'll have to pull your codes to know what triggered the message.

Regardless of what it is, the truck is still perfectly drivable. No need to cancel a trip.

 

[new york city]

I agree, I drove with "service suspension" for like 6 months. Then I just decided to fix it. Cost me $25.00 bucks. Lol

 

[Cadillac Customer Service]

Hey Guys. I have a 13 platnium with 21,000 on it. Was heading to gas station to
fill it up with gas for a road trip tomorrow and the service suspension message
came on. It is still on now after 4 restarts. Compressor is working so I know it's
not that. Any idea? Looks like I have to delay my trip and take it in tomorrow.

Thx guys

Hi Caddiesteve,

I am so sorry to hear that you are experiencing this service suspension message in your Escalade and I hope it didn’t affect the trip you had planned. If you have already gone to the dealership or you plan to shortly, I would be happy to provide you with some additional assistance during the process. If you are interested, please PM me with your VIN, mileage, dealership name, and personal contact information.

Best regards,

Austin J.
Cadillac Customer Care

 

[Dgo_636]

I agree, I drove with "service suspension" for like 6 months. Then I just decided to fix it. Cost me $25.00 bucks. Lol

What was it that it only cost $25 to fix?
Thanks.


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[SpyShops NY]

Some hose or wire I had the same problem also

 

[new york city]

What was it that it only cost $25 to fix?
Thanks.


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