I have family flying in TOMORROW, I walked into a Hertz office last month to book their rental (Mercedes E240) and paid cash, etc.
This evening at 4:30 I get a call.
"Hello, is this Mr McCombie"
"yes, who is speaking?"
"blah blah from Hertz car rental"
"yeah?"
"We're calling to inform you we cannot provide a Class N car for collection tomorrow"
"WHAT??!! I booked that weeks ago"
"Yes, we're terribly sorry, you have the choice of a Vauxhall Corsa, or you money back"
"Money back please"
"ok..... (details etc)"
*angrily puts phone down*
Jolly nice of Hertz to leave me in the shit like this!
GOing to have to let them use the Caddy :helpless:
This evening at 4:30 I get a call.
"Hello, is this Mr McCombie"
"yes, who is speaking?"
"blah blah from Hertz car rental"
"yeah?"
"We're calling to inform you we cannot provide a Class N car for collection tomorrow"
"WHAT??!! I booked that weeks ago"
"Yes, we're terribly sorry, you have the choice of a Vauxhall Corsa, or you money back"
"Money back please"
"ok..... (details etc)"
*angrily puts phone down*
Jolly nice of Hertz to leave me in the shit like this!
GOing to have to let them use the Caddy :helpless: