Cadillac Owners Forum banner

Remove previously paired Bluetooth phones

24011 Views 9 Replies 5 Participants Last post by  richmaurstuff
The previous owner of my 2011 Escalade EXT left his phone paired to the Bluetooth system. Is there anyway to remove it?

It appears that the Bluetooth system is 100% voice controlled, and to remove a phone you have to not only say the name of the phone, but you also have to sound exactly like the person who paired it (which obviously I can't modify my voice to sound like the previous owner). I even tried just recording him saying his phone name and playing it back to the system for removal and it won't work. This is really annoying considering I've had the vehicle for like 6 months now and still can't remove the PO's phone... I've looked online and can't find anything so far. If anyone knows how to do this please help!!!
1 - 2 of 10 Posts
-Press and hold the phone button, say Bluetooth
- then say list.

This gives you the names of the phones which are paired.

-press and hold the phone button, say Bluetooth
-say delete
You will be asked to say the name of the phone you want to delete.

7-103 of the instruction manual.

Hope it works.

Sent from Free App
See less See more
I've tried this and it doesn't work. The problem is when it prompts you to say the name of the phone you want to delete, it will only accept the similar sounding voice of who stored the phone. The PO of my Escalade stored it just as "phone" but it's his voice, not mine. So I cannot remove it that I know of.
Try asking a friend to help you; someone with a different sounding voice all together, perhaps a woman.
1 - 2 of 10 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.