When purchasing my SRX last month I was quite surprised that it was not equipped with a remote starter. Disappointed, but the dealership referred me to their "preferred" vendor to have the starter installed. I made the appointment, dropped the car off, went back to pick it up to be told that the technology for after market install is not available. Funny how the dealership didn't know the technology isn't even available. The preferred vendor referred me back to my dealership to question a factory install. Sure, easier said then done. No one can give me a straight answer. I have gone up the ladder and down and keep getting referred back to my dealership, who don't know anything! All I want is a remote starter, does anyone know what's going on? Is it available? Why can't "Cadillac" just install the factory starter? So frustrating.