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Apparently there is this recall, but no fix yet. We purchased a 2020 xt5 sport dealer certified last week at Claude Nolan Cadillac in Jacksonville, Fla. They mentioned the recall was taken care of before delivery. Worked fine on trip back to Pa.
I didn't know there was a fix yet.
 

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2020 XT5, AWD Platinum, Garnet Metallic, 20" Ultra-Bright
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I received notification today that the parts are now available for the recall N222378380 and I can make an appointment for repair which consists of replacing a coax cable for the rear camera. The recall is for those vehicles with Surround Vision. I received first notification in November that there is a recall but the parts were not available at that time. My XT5 is a 2020 Premium Luxury. The recall is VIN specific. My camera has and continues to work fine. Gives me an opportunity to make an appointment for the recall and to replace my thermostat once again.
 

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Apparently there is this recall, but no fix yet. We purchased a 2020 xt5 sport dealer certified last week at Claude Nolan Cadillac in Jacksonville, Fla. They mentioned the recall was taken care of before delivery. Worked fine on trip back to Pa.
I didn't know there was a fix yet.
Received a recall notice (N222378380 Rear View Camera Intermittent or Inoperative) on my 2021 XT5 Sport. Has anyone had the recall work completed. If so, has the issue been fixed. Thanks.
 

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'21 XT5 Prem-Lux w/ Platinum
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Received a recall notice (N222378380 Rear View Camera Intermittent or Inoperative) on my 2021 XT5 Sport. Has anyone had the recall work completed. If so, has the issue been fixed. Thanks.
I was in for an oil change a couple weeks ago, and they noted the recall on mine too. Parts ordered and just came in. I need to schedule the repair. I don't have an issue with my camera but they need to implement the fix anyway as recall.

Max
 

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I was in for an oil change a couple weeks ago, and they noted the recall on mine too. Parts ordered and just came in. I need to schedule the repair. I don't have an issue with my camera but they need to implement the fix anyway as recall.

Max
Thanks,

My dealer now says it will take 4 to 4 1/2 hours to complete the recall. My rear camera has been acting up for some time so I’d better get the car in for service.
 

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2020 XT5, AWD Platinum, Garnet Metallic, 20" Ultra-Bright
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Thanks,

My dealer now says it will take 4 to 4 1/2 hours to complete the recall. My rear camera has been acting up for some time so I’d better get the car in for service.
Mine was done 3 weeks ago. They need to replace the cable all the way to the dash area and in doing so must remove the seats on that side of the car. You will need to reprogram you memory settings because the seat cables are disconnected. Check operation of seat heaters, cooling, and vibration after the job is done. I did not have any issues.

I had one small dot that was discolored on my rear camera that is not there any longer.
 

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2020 XT5 Premlux, 2023 CT4 Lux (2019 XTS PremLux traded)
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Got mine done 7-8 months ago before the recall and it was just a TCB. It took a couple of hours, I never had an issue again with the camera. Then took my car in for Oil change and tires recently and they replaced the cables again because of the recall. Really stupid.
But I do know it takes care of the issue.
 
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