Your car has a ghost. You been using a Ouija board in there?

 

It is the glove box gremlin.
On a serious note, I have never heard this happening before, nor seen this mentioned on the forum to my knowledge.

 

Duct tape is your friend

 

The dealer should have some ideas on what to try to resolve this issue, especially if you can reproduce it at the dealer or at least get it on video and let them see it. It could just be a short in the wiring where the mechanism is for the latch or a faulty latch itself for the glove box. Maybe if they replace the latch mechanism this will go away.

 

Or maybe the dealer will just use his favorite phrase "cannot replicate"

 

I seem to remember some 3rd gen CTS owners talking about glove box issues a couple years ago. But if memory serves, they had the opposite problem... not being able to get the box open, even though they could hear the solenoid trying to activate the latch.

 

yeah trying to capture it on video might be your best bet...also grab a flashlight and inspect your engine bay and undercarriage for signs of rodents...it's almost unbelievable what damage they do to wiring

 

Thanks. I think getting it on video is the best bet. Only problem is my bumper to bumper ends on Feb. 22, and it has not done it one time in several days. This may be purely coincidental..... I live in Florida and the only days it has done this has been on the few cool low humidity days we had this winter.

 

Mine too sometime it only happens when it’s cold outside, but when it’s warm, it doesn’t happen!!

 

I have a 2013 XTS that has started exhibiting the same exact glove box behavior you describe, along with a few frustrating CUE issues.

 

Try duct tape

 

I'd try giving it a good cleaning... Is there a possibility that there could be something (like part of a BigMac or soemthing) on the touch sensor button that is reacting?
I know when I wipe the CUE and A/C controls with a microfibre cloth, all sorts of weird things happen that I wind up having to reset. Strangely, it will even change my dashboard display.

Failing that, the switch probably needs to be replaced. I remember having my hazard light/lane departure buttons replaced shortly after getting the car due to some sort of error the tech found when my car was in for an unrelated recall.

 

Toronto, I also use a microfiber cloth on my screen but I don't need to clean as often as I use a stylus on my CUE screen so I don't have fingerprints on the screen. It's just a soft rubber ball like stylus about 1/4" in diameter, even has a plastic tether that I'm able to locate & secure on the edge of the screen so I don't lose it.

 

Have you figured this out yet? My 2014 CTS just did the same thing this morning.

 

Tape it closed with duct tape

 

Womp womp

 

Hasn't happened in over a year now. I didn't do anything to try to clear the Gremlin. Hopefully it stays gone as it was very annoying.

 

I am having this same problem, How did you resolve it? I have taken it to the shop twice now..

 

This may help.

Condition
Some customers may notice that the Hazard Flashers may turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. If the Hazard Switch sent the signal and the vehicle was left unattended too long the battery may be dead. Either switch may send a ground signal to the BCM when the vehicle powers down after being turned off. The BCM will see this ground signal as a button press and will actuate which ever controlled device the signal was received on.

Recommendation

Please replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch.

Bulletin PIC5936D

 

I have a 2015 and 2018 and its doing the exact same thing. Pops open and one of them completely disengages from the case that it sits in. This is ridiculous and hazardous. The clicking sound is ridiculous and Cadillac should do a recall on this. SOMETHING IS DEFINITELY WRONG.

 

I have a 2016 XTS and have had the same thing happen twice in the last month, most recently And hour ago. The car did not want to start. I had to push the start button 3 times and hold it down the third time. It finally started, but the hazard lights kept coming on, traction control went off and the glove box kept opening multiple times. Finally stopped and when I got home I was able to turn the car on and off multiple times without issue. Very sgrange.

 

Sorry so long to get back....this problem dissapeared on its own, I didnt do anything (knowingly). Been 3 years since the last occurrence....I have no idea what was going on.

 

It won't take long to find out if battery was problem, if flasher and glove box give you more problems fall back on TSB you referenced in your post. Hopefully parts are still available for TSB.

 

I have a 2016 escalade that is going thru same issue!!!

 

I know this is a old post but I will put this here incase anyone else has the same issue. My 2013 XTS glovebox was opening on its own. I replaced the actual switch that you press to open it. Problem solved. There is a guy that has a video of the hazard switch being replaced on his XTS. It's the same process only with the glove box switch. Took me about 20min to fix it. The switch was 70ish dollars. There are cheaper ones out there. I just ordered directly from a online gm parts dealer. Give them your vin for the correct part number then do a goggle search to find best price.

 

Mine does it too!!!

 

boyd - what year and trim level?

 

16 and luxury

 

I also have a 2016 luxury. Its a CTS and I'm seeing the same thing. I will notice that the glove box is open and when i go to start it, it wont start. I'd wait for 2 or 3 minutes and try to crank it again and it starts.

 

Perhaps the glove box light is draining the battery?