QMerit - Negotiate

1122 Views 14 Replies 8 Participants Last post by Moontei, 3 mo ago

mrstyle25

Discussion Starter · 3 mo ago

5

Hey gang, I wanted to make sure my install was completed before I posted this.

Negotiate w/QMerit.

My initial auto generated request was $2.199.00 and was going to require $699 out of pocket.

I had previously gotten a quote for my wife’s Mach-e for less then that and refused to pay anything out of pocket. I tried to explain it to the original tech assigned and my QMerit rep. We tried again and the quote was just a few hundred less.
So I canceled the installer because you can get a different one if you need to. I further explained I am not paying a dime for this. Wiring and parts are cheap ($300 - $400 max for everything) and I’m just refusing to do it.

Finally my QMerit agent understood, spoke with the installer again and got everything covered and said it would get installed with it the $1,500 credit.

I have double garages that face each other and I was putting the plug on the opposite one of my electrical breakers.

The install was completed within three hours and done professionally.

This has been one of the better parts of the process.
My charger is out for delivery with UPS, otherwise QMerit would have hung it. I will do that myself when it gets here and add more pictures.

So basicaly don’t take the initial offer. If the system is high, it sends that price to the electricians and they see an easy and agreed upon pay day, vs. an actual quote for what’s right for your location.

Anyways. Good luck.

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mrstyle25

Discussion Starter · #2 · 3 mo ago

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UsuallyLurker

· #3 · 3 mo ago

Glad it worked out for you, but it is starting to seem like the norm, from the small sample size of this forum at least, that Qmerit always overcharges. It is helpful to know you can reject their initial estimate though.

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seasonnet

· #4 · 3 mo ago

The program structure is inherently flawed. The market rate for an installation is determined by competitive bids from independent electricians. So, if you are Qmerit, your price should be $1,500 plus a little less than an indepednent installation going rate. That way, the consumer gets a little discount, and Qmerit wins the business with a tidy little premium. Just by basic rules of economics, every Qmerit quote should be over $1,500.

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Jimpilot

· #5 · 3 mo ago

seasonnet said:
The program structure is inherently flawed. The market rate for an installation is determined by competitive bids from independent electricians. So, if you are Qmerit, your price should be $1,500 plus a little less than an indepednent installation going rate. That way, the consumer gets a little discount, and Qmerit wins the business with a tidy little premium. Just by basic rules of economics, every Qmerit quote should be over $1,500.

Even if it’s a simple installation that would run $400 from a local electrician?

seasonnet

· #6 · 3 mo ago (Edited)

Jimpilot said:
Even if it’s a simple installation that would run $400 from a local electrician?

Pretty much. Just think about basic human nature and economics... If you are Qmerit, what incentive do you have to price that installation at $400? None. The only control would be GM somehow monitoring and auditing for quote-inflation. So, your first thought would be, hey, lets price it at $800. It's funny money, after all. Then after a year of doing it, you realize you were leaving money on the table. So you bump it up to $1,300 to stay below the GM radar. But then the light bulb comes on, and you price it at $1,700...

Even at $1,700, the consumer only pays $200 for a $400 installation. So win-win.

Back to OP - $2,200 for a 3-hour installation contained within the garage is larceny. That would have been below $1,000 for the independent installations I know about in my area.

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Jimpilot

· #7 · 3 mo ago

seasonnet said:
Pretty much. Just think about basic human nature and economics... If you are Qmerit, what incentive do you have to price that installation at $400? None. They only control would be GM somehow monitoring and auditing for quote-inflation. So, your first thought would be, hey, lets price it at $800. It's funny money, after all. Then after a year of doing it, you realize you were leaving money on the table. So you bump it up to $1,300 to stay below the GM radar. But then the light bulb comes on, and you price it at $1,700...

Even at $1,700, the consumer only pays $200 for a $400 installation. So win-win.

I guess integrity doesn’t figure in it

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mrstyle25

Discussion Starter · #8 · 3 mo ago

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browerjs

· #9 · 3 mo ago

What is the process for getting the QMerit install quote/installation? Do you have to have an allocation before you can start it? I would like to havemy Level 2 charger installed prior to taking delivery and if QMerit is going to be cheaper then the electrician of my choice, i'll want to go that route.

jackyl2551

· #10 · 3 mo ago

browerjs said:
What is the process for getting the QMerit install quote/installation? Do you have to have an allocation before you can start it? I would like to havemy Level 2 charger installed prior to taking delivery and if QMerit is going to be cheaper then the electrician of my choice, i'll want to go that route.

you should get an email with the offer details at a certain point during your ordering/delivery process of the car. i'd recommend you contact your dealer/salesperson for details.

Moontei

· #11 · 3 mo ago

Does getting multiple electricians out to get different quotes from Qmerit have any costs or as all in person Qmerit quotes free?

mrstyle25

Discussion Starter · #12 · 3 mo ago

browerjs said:
What is the process for getting the QMerit install quote/installation? Do you have to have an allocation before you can start it? I would like to havemy Level 2 charger installed prior to taking delivery and if QMerit is going to be cheaper then the electrician of my choice, i'll want to go that route.

I think it’s suppose to happen when the dealer has been informed your car is being transported as well as confirming your purchase.
If a buyer can’t get financed or something else happens. Getting the QMerit or EVgo reallocated is probably a chore and you are out reimbursement.

Either way, coordinate with your dealer to stay in touch!

lyriqelectric

· #13 · 3 mo ago

mrstyle25 said:
I think it’s suppose to happen when the dealer has been informed your car is being transported as well as confirming your purchase.
If a buyer can’t get financed or something else happens. Getting the QMerit or EVgo reallocated is probably a chore and you are out reimbursement.

Either way, coordinate with your dealer to stay in touch!

Actually in my case I received a notification to schedule the Qmerit install last August. The install occurred last September. My Debut Edition is still not delivered!

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jackyl2551

· #14 · 3 mo ago

Moontei said:
Does getting multiple electricians out to get different quotes from Qmerit have any costs or as all in person Qmerit quotes free?

no, but the way it worked for me was >

qmerit found a local installer in my area
they came out to take measurements
i got a final quote via email that i didn't like
i called qmerit to complain about huge difference between initial and final quote, they found another locall installer for me
the second installer send me a final quote without visiting
i accepted the quote and they contacted me to schedule the install, and it was completed

Reactions: 3

Moontei

· #15 · 3 mo ago

jackyl2551 said:
no, but the way it worked for me was >

qmerit found a local installer in my area

they came out to take measurements

i got a final quote via email that i didn't like

i called qmerit to complain about huge difference between initial and final quote, they found another locall installer for me

the second installer send me a final quote without visiting

i accepted the quote and they contacted me to schedule the install, and it was completed

This was very informative as I also plan on using the QMerit credit to install my first L2 in the garage so wasn't particularly sure how the whole process goes. Thanks!

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