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1964Fleetwood60Spcl,1976EldoradoConv,2009CTS4BlackCherryDI
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Discussion Starter · #1 · (Edited)
Problems with my CTS Lockpick. I need some help

Has anyone had a problem dealing with Coastal E Tech about buying a lockpick.
STAY AWAY FROM COASTAL E TECH. THEY DO STAND BEHIND THEIR PRODUCT.
They sent my a defective one. After 2 hours with tech support, they said they were sending me another one they claimed was in stock with an RMA label to return the defect. 2 weeks later I call for status and find that it was never shipped and is on 3 week backorder. So, I was lied to.
Now they want to cancel everything, have me pay to return the defect. They will reimburse ONLY the cost of the item. NOT THE SHIPPING TO ME OR THE RETURN SHIPPING. SO FOR THE HONOR OF GETTING HUMPED BY COASTAL E TECH, IT COST ME CLOSE TO $25.00. :banghead:
Can anyone recommend another none Coastal Lockpick.
PAC, Gen6, etc...
Thanks
Lou
 

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2014 Cadillac CTS VSport
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2,318 Posts
Send it back and buy one from us. You will also save $50 and we have them in stock and we are always around to answer any issues.
 

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2014 Cadillac CTS VSport
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2008 CTS Lux Perf Package
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Mind my ignorance, but I just installed the lockpick, and I put the car in reverse and I cannot watch a DVD while driving, just like before the lockpick. Iy says a simple button on the steering wheel activates the lockpick. WHAT BUTTON?? I have tired to hold down each button. I drive an 08 CTS.
 

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1964Fleetwood60Spcl,1976EldoradoConv,2009CTS4BlackCherryDI
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353 Posts
Discussion Starter · #8 ·
Mind my ignorance, but I just installed the lockpick, and I put the car in reverse and I cannot watch a DVD while driving, just like before the lockpick. Iy says a simple button on the steering wheel activates the lockpick. WHAT BUTTON?? I have tired to hold down each button. I drive an 08 CTS.
Question? Did you set the DIP switches for "Auto". If you do, you will not have to hit a steering wheel button.
Switches 1,2,3 should be in the down with 4 & 5 in the up position for Auto mode.
Switches 1 & 2 down with the rest up are for manual which I understand by holding the Talk button bypasses it.
I have mine set to auto and it works great.
I hope this helps.
 

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1964Fleetwood60Spcl,1976EldoradoConv,2009CTS4BlackCherryDI
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353 Posts
Discussion Starter · #10 ·
What dipswitch config is auto? Right now I have 1 and 2 down, the rest up
1,2,3 should be down
4,5 up
The way you had it I believe you would have to press the mute button 4 times for release, wait a second or 2 and it should work. I think auto is easier.
Let me know if it works
This video shows install and demo on an STS. {http://www.youtube.com/watch?v=u-HJMDBGKdQ}
 

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08' Escalade ESV AWD
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166 Posts
Joshua Reitzfeld;2553823I put the car in reverse and I cannot watch a DVD while driving said:
I believe this is by design so if you had a rear camera it would display the input from the camera, I have my lockpic in automatic mode. When in reverse I see the grey background (ie ... lose video fee but maintain audio)
 

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2014 Cadillac CTS VSport
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1,2,3 should be down
4,5 up
The way you had it I believe you would have to press the mute button 4 times for release, wait a second or 2 and it should work. I think auto is easier.
Let me know if it works
This video shows install and demo on an STS. {http://www.youtube.com/watch?v=u-HJMDBGKdQ}
I have never seen this setting before and its not in any documentation. Are you sure you you did not have the lockpick upside down when you set the dips? Which would make it the correct setting of 1 & 2 Down and the rest up?

http://www.cadillacforums.com/forum...instructions-lockpick-instructions-page-2.pdf
 

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1964Fleetwood60Spcl,1976EldoradoConv,2009CTS4BlackCherryDI
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Discussion Starter · #13 ·
I have never seen this setting before and its not in any documentation. Are you sure you you did not have the lockpick upside down when you set the dips? Which would make it the correct setting of 1 & 2 Down and the rest up?

http://www.cadillacforums.com/forum...instructions-lockpick-instructions-page-2.pdf
When I bought the one from Coastal E Tech, I had tech support on the phone and those are the instructions they gave me. This is the way I have the one I bought from you and it works perfectly for me in auto mode. Mind you, I don't have a backup camera, however my DVD works in any gear and I tried entering address while in drive and moving.
 

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2008 CTS4
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281 Posts
I have 1,2 down 3,4,5 up and it works without having to enable by pressing mute 4 times...it comes on automatically. I don't have a backup camera and get the gray screen with audio while in 'Reverse', but picture comes back automatically when I switch to 'Drive'.
 

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2014 Cadillac CTS VSport
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When I bought the one from Coastal E Tech, I had tech support on the phone and those are the instructions they gave me. This is the way I have the one I bought from you and it works perfectly for me in auto mode. Mind you, I don't have a backup camera, however my DVD works in any gear and I tried entering address while in drive and moving.
If everyone's units are working then that is all that counts... :bouncy:

Need a good radar detector? We have all the best brands at the best prices. Escort, Beltronics, Whistler, Cobra... (Cadillac Members save money on Radar Detectors PM Me for details) Looking for a Lockpick for your Cadillac visit our Best Radar Detectors website and search keyword 'Lockpick'
 

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1964Fleetwood60Spcl,1976EldoradoConv,2009CTS4BlackCherryDI
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Discussion Starter · #16 ·
I have 1,2 down 3,4,5 up and it works without having to enable by pressing mute 4 times...it comes on automatically. I don't have a backup camera and get the gray screen with audio while in 'Reverse', but picture comes back automatically when I switch to 'Drive'.
Thats strange as my screen stays with video regardless what gear I'm in and the vehicle moving faster that 5 mph.
Tomms right, as long as they're all working.
 

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2014 Cadillac CTS VSport
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How do I purchase a Lockpick from you...can you please assist me with this.

my email:

Thanks,

Mac
Mac, Just see this link: CTS Lockpick for ordering information.

If you need anything else let me know.
 

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2013 XTS 4 AWD Premium
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18 Posts
I got my kit from Best Radar Detectors but did not get it installed yet because I am having issues trying to the wood paneling off besides the shifter area!!!! Anyone have any good techniques that would help and that would not have me scratch up the wood or shifter covers...if so please provide...any assistant would be GREAT. I see some of you guys got it installed in 15 minutes - where are when i need you!!!! LMAO
 

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08' Escalade ESV AWD
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166 Posts
I got my kit from Best Radar Detectors but did not get it installed yet because I am having issues trying to the wood paneling off besides the shifter area!!!! Anyone have any good techniques that would help and that would not have me scratch up the wood or shifter covers...if so please provide...any assistant would be GREAT. I see some of you guys got it installed in 15 minutes - where are when i need you!!!! LMAO
Take your time and get some plastic 2" scrapers. DO NOT RUSH THROUGH it or this will happen http://www.cadillacforums.com/forum...sion/225498-can-someone-help-me-out-need.html

I found it easy to start at the rear with 2 scrapers and SLOWLY pry up the wood trim 1/4" at a time all the way around. Just work it up and they will pop out. Just don't rush through it take your time. Same applies for the wood dash inserts.
 
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