[TMCC0815]

Took my Escalade to the dealer this AM as paint is peeling on both sides in the same spot. Being told the whole front bumper needs to be painted. Less than thrilled that a $100k+ with less than 1,000 miles needs refinishing work

 

[TMCC0815]

The paint is pretty bad on these cars. Look at all the corners where the panels meet, look at the edges. Often there are paint drips and contaminants. Open doors and hatch and look to see how the edges are finished on the exterior and interior edges. Probably the worst factory paint job I have seen in a car ever. Mine is having paint issues repaired right now too, along with the lifters.

What color?

 

[TMCC0815]

Some of the pics of the quality paint job.

Awful. Matt at Lockhart said White has been an issue

 

[TMCC0815]

I plan to contact GM about this. Just doesn’t sit well. Had another chip on drivers door. Dealer said dirt under the paint caused it.

 

[TMCC0815]

We shouldn’t even be talking about this for a car at this price point!

 

[TMCC0815]

Got a call from GM today. They are flying out an engineer to look at the front bumper. Apparently they had a fix in place before my build date…looks like it didn’t fix.

 

[TMCC0815]

@Romans9 April 22 build date.

 

[TMCC0815]

Got a call this week 3 engineers are coming out to take my bumper off on the 28th. They are shipping up a new bumper from the factory. Sounds like they are going to analyze the current bumper with the GM Supplier.

 

[TMCC0815]

I am going to get into a 22 once available.

 

[TMCC0815]

Anyone have continuous issues with the paint peeling at the front fascia? Had mine repainted 2 months ago and it is already starting to peel again in the same area...Dealer says they have to contact GM but I'm concerned this is going to keep occurring...Covered or not its a pain in the ass taking it back and forth to the dealer

Yes, me. The SR Engineer for Bumpers, Grille, & Fascia is coming out to STL to look at the vehicle at the end of the month. I got connected with him through GM & not through anyone at the dealer.

 

[TMCC0815]

He mentioned 3 engineers in total. The first time it happened within 3-4 weeks of delivery. Contacted GM. Happened again another 3 weeks after it was painted, but GM was already scheduled to come in town. They are shipping up a painted bumper from the factory & taking mine back to analyze.

 

[TMCC0815]

Engineeering came out & replace the entire front fascia. Had the issue twice.

 

[TMCC0815]

Front fascia refinish & they remove clips to release pressure so it doesn’t happen again