Reversed?

 

Hard to tell in the second pic but "Updates and History" is grayed out and inaccessible.

 

That needs to go to a dealer.

 

I've found if I am playing the last song showing in the play list in the song list view and either let it finish or tap the next button the list of song refreshes and more songs show on the list. Also going to a different playlist refreshes the some list.

 

To me this restricted view is more of a distraction than if the list just scrolled as expected.

Also, if Supercruising do you have the same restrictions? If so, should you?

I constantly receive messages that I'm distracted when in reality it's just my hand placement on the wheel... I'm not sure why I brought that up other than to relate that maybe the entire design is a little overzealous?

 

Not showing the entire playlist is really annoying and it's not just Amazon, Spotify is the same as well

 

You all realize that the apps are developed and written by the streaming services, not GM?

 

Spotify doesn't do that on BMW and Spotify and Amazon dont do that on Tesla. This is gm limiting the scrolling or telling the app companies to alter their programming.

 

Kindo' surprised you can turn them off..

 

Just a reminder, app functionality is set by the app developers, not the host OS. Tidal gives the full playlist (see post #178) but Amazon apparently does not without refreshing the list when the last song in the buffered list plays.

 

I know it's been a bit since this was talked about but I don't believe that anyone has actually posted the TSB for the Dolby Atmos here.

https://static.nhtsa.gov/odi/tsbs/2025/MC-11014605-0001.pdf

(What you posted was the sound mode TSB, not the Dolby Atmos one.)

 

That's the TSB number you had posted earlier. See post #112.
Looks as though the Atmos update was more an issue of the system crashing if I read the TSB correctly.

that's not the atmos update... that was for the sound mode fix. It fixed a missing menu.

 

Shit, we should put together a thread just for TSBs. My mistake, what's the TSB number for the ATMOs then?

https://www.cadillacforums.com/threads/optiq-issues-software-tracker-spreadsheet.1154946/?post_id=18365312

 

The sound mode fix was required for the ATMOS OTA update though.

Not true for me.I received the Atmos OTA in March and it worked correctly with Amazon Music and Tidal Atmos tracks. I had the Audio fix done at my dealer last week and it made no difference to Atmos tracks.

 

I got my Atmos OTA update before I went to the dealer for the sound mode fix.

 

Go to the vehicle settings, apps, find Amazon Music and tap it.

 

It doesn't help in my case... nothing seems to 😔

Playlist and song libraries are never the same as my phone. I went into Amazon and removed all authorized devices, started fresh. Removed the app, restarted infocenter, reinstalled, signed in, not even close to being in sync. Even after days of use and reboots.

 

Hi all, still waiting patiently for the dolby OTA. I reached out to Cadillac but they can't tell me when, ridiculous I have my car 3 mos. Just discovered a new issue, no air coming out of rear seat vents, hot or cold, anyone have this issue

 

You have eco mode turned on in the HVAC settings if no air coming out of the rear vents.(turns off rear air) Otherwise like the Lyriq sometimes the HVAC tube connected to the rear vents under the console got disconnected.

 

Thanks Nebula, I'll try that later

 

Numbers1117, follow the advice provided above by Nebula before you take the Cadillac Customer Service advice.

 

Numbers1117, follow the advice provided above by Nebula before you take the Cadillac Customer Service advice

 

Will do, tks

 

I have had our OPTIQ Sport 2 for almost two weeks and having issue where the level 2 charge setting changes by itself. I can have it set to 80% on both the app and in the vehicle and if I don’t keep an eye on it the level changes to 50% by itself and stops charging leaving me short on a charge when I need it for travel. at first I thought it was a fluke but it has happened several times already.

 

Have you tried either setting the My Cadillac app....or in the vehicle ( but not both...)

?

 

I've had it happen to me twice as well. I set it to 80%, but it charged to 85% and another time to 100%! The first time, I thought I may have made a mistake, but not the second time. I'm using a different charger, but shouldn't the car follow the settings and not overcharge the car!

 

I thought it may have been my home location setting and some underlying percentage setting that i havent yet found so I deleted that out of the app once I realized it changed to 50%.

I then reset to 80% to restart the charging only to wake up this morning to find out it reset itself to 70% but actually charged to 75%.

 

I'm experiencing a bug with Amazon music. Sometimes Amazon will stop playing tracks in Dolby Atmos. I try to listen to songs that I know for sure have a Dolby Atmos mix but the screen does not display that it is playing the Dolby Atmos version. The only way to 'fix' this is to reboot the operating system (while parked hold the hang up button on the steering wheel for 20 seconds). Once the reboot completes I am able to access Dolby Atmos mixed content. There doesn't appear to be anything in particular that causes this to occur but I've had it happen a few times.

 

check for updates to the Amazon Music app, also log out and back into the app.

 

I will check for updates on the app. I'll also log out and back into the app. We'll see if it comes up again. This is a bug regardless if the logging out and back in fixes it.

 

Did anyone see a TSB for replacing the headliner clips to solve a rattle?

 

Dave, sorry if this has been asked and answered, but is your vehicle set to connect with wifi if there is a known network in range? In other words, is there a remembered wifi network that you have used?

 

Yes. I have my home WiFi configured and the car does connect to it when parked at home.

 

This has happened to me when Amazon Music thinks another stream is in progress on another device for the non-family plan. Killing that other stream corrects the problem.

 

I just tested this scenario and was surprised to get a pop-up message on the car screen, after which it played in ATMOS anyway, lol

I had both my phone and car playing in ATMOS format on the same Amazon account at the same time. Both showed the ATMOS logo during playback (thankfully because its hard to hear on my phone speakers).

Sequence matters, the second device to start playing puts up the warning, the first device just keeps playing. I did not extensively test though, maybe after few tracks it fails?

Anyway I'm not sure but don't think this is what happened earlier. Earlier there was no concurrent streaming message and the song clearly had the ATMOS label as it silently played. For the tracks that worked the car did not display the ATMOS label.

 

I have the same bug which I believe is brought up by the recent update which broke my garage door opener. I have the Tidal subscription and ATMOS track are playing on mute and non-ATMOS are fine. I'm the only one using Tidal and on my mobile player it is signed out. Re-installing TIDAL app did not fix anything. I gave up and left the car off for a few hours. Came back and all is working again.

As for the Garage door opener, it stopped working. Trying to add or delete the existting remote doesn't work. It just stays on the screen whatever I pressed. Even the back to previous menu (exit) doesn't work.

And lastly, voice navigation asking Google assistant directions to an address, point of interest does not work. Only directions to predefined Home and Work address work.

By the way, I have restarted Android Automotive (Infotainment) many times during troubleshooting.