2013-2015 Cadillac ATS, SRX, XTS
2014-2015 Cadillac CTS VIN A, ELR
Equipped with Cadillac CUE 8 Inch Touch Screen
Delaminated screen, usually takes a day or so for the exchange to arrive
----------
there is an update for the blank screen issue.
An updated software calibration has been released to address the above conditions. Update the HMI Module using a USB FLASH DRIVE and the Service Programming System
To verify the HMI build version, on the radio push the following button combination together Home+Volume Down
then select HMI from the onboard development screen.
If the software version is GMG2.12.6N146.4 or lower then your vehicle needs the software update installed.