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My ‘16 Escalade Stopped Running

755 Views 3 Replies 4 Participants Last post by  SpyShops NY
It happened about a week ago. I had it towed by Cadillac to a dealership. They called me today and said that there were some transmission codes that had to be reset, but that now they have to take the engine apart, and it’ll be another week and a half until it’s ready. They said that it’s either a ‘collapsed lifter’ or ‘the lobes on the cam shaft are worn’. I’m mad because it’s going to be 3 weeks until I finally get the truck back — I’m making full lease payments, they should at least give me a loner vehicle. I asked the dealership for a loaner vehicle, and they said they didn’t have any available and they might have one available this week. Haven’t had this kind of issue before- anyone have suggestions on my best course of action?
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Call the Cadillac Customer Assistance Center and file a case with them so they can get you a loaner and maybe some financial assistance.
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