[sliderule01]

2010 AWD Wagon 3.0 90K miles

Had all rotors replaced and a bad wheel bearing replaces 26 March 2015 got the car back 31 March 2015 - $1700 poorer. 01 April 2015 while driving home having put 12 miles on the car since picking up from the dealer, I put on the brake lightly. All sorts of warning on the DIC: Service Brake Assist, 4WD off, ABS light lit, Traction control off. Took the car in on 01 April. Picked up the car yesterday. They replaced 3 wheel sensors, the main wiring harness to the tune of $4200. Today, driving home (15 miles since I picked it up) the damn Check Engine Light is lit. I took it back to the dealer. Mean Time Between Failure is approximately 15 miles. This is getting as bad as my Mercedes (and my wife's), and almost as bad as my used 72 Fiat 124 Coupe. I am not a happy camper.

 

[zeevert]

Sorry to hear this. I feel for you.

 

[remmyman]

Front and back rotors all had to be replaced at once? 3 sensors and the main wiring harness all going bad at the same time,unlikely. The dealer is sticking it to you to put it mildly..

 

[Dave1442397]

Front and back rotors all had to be replaced at once? 3 sensors and the main wiring harness all going bad at the same time,unlikely. The dealer is sticking it to you to put it mildly..

I agree, that sounds odd, to say the least. I wonder if they damaged the sensors while changing the rotors?

 

[sliderule01]

I would tend to agree. They indicated no communication back to the ECM. I suspected something - as it doesn't make a lot of sense to me. Damaging the sensors makes more sense, or nicking the wires. However, it is not unlikely that an intermittent could occur in the wiring harness. I have not had any reason to doubt the dealer to date, as he has always covered stuff and taking care of me. For instance, I had my rear tail light separate at 49,990 miles - I called them, and by the time they could get the parts in I was well over the B2B warranty. They took care of me and replaced both. They could have told me to pound sand. So I dont know what to believe, or if I can trust the car anymore. If I get the car back from the dealer this weekend, I have an 1900 mile trip for business next week. If the car fails that low load test, then it is time. Too bad as I have 12K left to pay, and it looks like I will eat most of it.

 

[Dave1442397]

My mechanic told me that if and when I start having electrical issues with my car, dump it asap. He said it's not worth fixing a lot of these issues, as it just tends to get more expensive over time. He's had a few customers take their car to the Caddy dealer, and when faced with repair bills over $5k, the dealer offers them a discount on a new car and a lot of people just take it.

Me, I think I'm going elsewhere next time. Either a Golf GTi or a Golf Sport Wagon, depending. I could do with better gas mileage, too. I average 19mpg with my 3.6 wagon.

 

[dandunham]

In the tech world, if you don't know how to troubleshoot or don't have the time you just replace parts and hope for the best. Now if you can find a person that really knows how to troubleshoot electrical/electronic problems you might have a chance. Otherwise your dealer could be correct, it's not worth the trouble. But then you have to think to yourself gee if they can't correctly trouble shoot this one why would I buy another one from them. At least that's what runs through my mind.

 

[robtpenn]

Sliderule - Sorry to hear. I can somewhat relate although my problems are different and mileage much lower. You may want to consider cutting your losses. Maybe Cadillac can help but it may be good money chasing bad to spend more. Those costs seem ridiculous, although in the dealership world perhaps not.

 

[sliderule01]

It was a bad O2 sensor - the dealer replaced it at no charge. I will find out on my trip of 1900 miles next week

 

[HurstGN]

Here's hoping your trip is uneventful.

 

[tinman]

Your dealer stabbed you for his mistake. Just my humble f'n opinion.

The O2 sensor is an emissions issue and should be under warranty.

 

[Tbbt]

Your dealer stabbed you for his mistake. Just my humble f'n opinion.

The O2 sensor is an emissions issue and should be under warranty.

Unfortunately sliderule01 is over the 80K emission warranty by 10K. That's the emission warranty, but the dealer replaced it at no cost.

 

[HurstGN]

Unfortunately sliderule01 is over the 80K emission warranty by 10K. That's the emission warranty, but the dealer replaced it at no cost.

I beg to differ, but I say not.

They replaced 3 wheel sensors, the main wiring harness to the tune of $4200. Today, driving home (15 miles since I picked it up) the damn Check Engine Light is lit. I took it back to the dealer.

That O2 sensor cost $4200. They just didn't add any more insult to the injury already inflicted.

 

[AAIIIC]

All sorts of warning on the DIC: Service Brake Assist, 4WD off, ABS light lit, Traction control off. Took the car in on 01 April. Picked up the car yesterday. They replaced 3 wheel sensors, the main wiring harness to the tune of $4200.

Was there any discussion during that 3 week period to explain why they had to replace the main wiring harness?

It's more likely that you would win the lottery and be struck by lightning on the same day than that 3 wheel speed sensors and the main wiring harness would all fail simultaneously.

 

[sliderule01]

Yes there was - they had a break in the hardness harness that was causing issues with the ABS (a light that came on), and several other issues with the hardness. The dealer indicated no communication with the sensors, and was able to wiggle the hardness harness and cause the issue to go away. While I am not happy, on the recent 1700 mile road trip, I had no issues.

 

[HurstGN]

Glad to hear the road trip was uneventful.

 

[sliderule01]

Just went on another - about 1800 miles and no issues. Glad to have car back. I was getting tired of driving my son's 1991 Volvo 940 GLT with 210K miles....but it still drives nice. I just couldnt figure out the radio that he put in...

 

[HurstGN]

Soon you're going to have to average in those trips and change the thread to MTBF 300 miles.

 

[sliderule01]

yep - looks like I will break 100K miles as soon as I get back from Venice. Have trips planned to Saginaw, Chicago, Rayleigh NC, and elsewhere...