Hello retcad,
It is certainly true that the winter can make outings more difficult. Feel free to send me a PM if you would like me to facilitate your dealership visit. In addition, please include your full name, VIN, mileage, phone number, and the name of your involved dealership in your message. Enjoy your evening and I hope that I may be of assistance.
Regards,
Brandon M.
Cadillac Customer Care