I bought a used 2007 CTS V that had a Mallett Conversion with 25000 miles in 2017 . I used my credit union to finance it and also bought the 4 year platinum extended warranty . In the 3 years i.ve owned it i have used the extended warranty a few times and everything went fine . My warranty has about 3 months left . Last week i starting hearing a knocking sound coming from the engine and thought it was the Harmonic Balancer which had been replaced about 2 years ago . I brought it to my local dealership and they used a stethoscope on it and said the sound was the number 7 piston slapping The service guy told me they will have to replace the engine and will put a remanufactured engine in it . He also said that they want all receipts for oil changes which i write the dates and mileage in a note pads but hadn't kept the receipts which was foolish by me .My question being should they have to replace my engine with a remanufactured engine or with the Mallett upgraded engine '
I bought a used 2007 CTS V that had a Mallett Conversion with 25000 miles in 2017 . I used my credit union to finance it and also bought the 4 year platinum extended warranty . In the 3 years i.ve owned it i have used the extended warranty a few times and everything went fine . My warranty has about 3 months left . Last week i starting hearing a knocking sound coming from the engine and thought it was the Harmonic Balancer which had been replaced about 2 years ago . I brought it to my local dealership and they used a stethoscope on it and said the sound was the number 7 piston slapping The service guy told me they will have to replace the engine and will put a remanufactured engine in it . He also said that they want all receipts for oil changes which i write the dates and mileage in a note pads but hadn't kept the receipts which was foolish by me .My question being should they have to replace my engine with a remanufactured engine or with the Mallett upgraded engine '
I bought a used 2007 CTS V that had a Mallett Conversion with 25000 miles in 2017 . I used my credit union to finance it and also bought the 4 year platinum extended warranty . In the 3 years i.ve owned it i have used the extended warranty a few times and everything went fine . My warranty has about 3 months left . Last week i starting hearing a knocking sound coming from the engine and thought it was the Harmonic Balancer which had been replaced about 2 years ago . I brought it to my local dealership and they used a stethoscope on it and said the sound was the number 7 piston slapping The service guy told me they will have to replace the engine and will put a remanufactured engine in it . He also said that they want all receipts for oil changes which i write the dates and mileage in a note pads but hadn't kept the receipts which was foolish by me .My question being should they have to replace my engine with a remanufactured engine or with the Mallett upgraded engine '