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Key fob peeling

7.2K views 16 replies 13 participants last post by  Excalibur  
#1 ·
Anyone have an issue with the rubber peeling off of their key fobs? Dealer said that Cadillac won't cover it under warranty. I understand wear and tear isn't covered but this seems like a quality issue. If not covered, anyone have any good sources for a replacement shell?
 
#5 ·
I bought my Escalade used and the rubber was partly missing on the back of one of the fobs. But in two years it has not gotten worse. The previous owner must have abused it somehow. It was pretty beat up. I tried to find aftermarket replacement covers but I couldn't find one with the official Cadillac logo so I gave up looking.
 
#9 ·
2017 ATS premium. 35k Miles. Fob stays in my pocket almost always. Spot discovered the peeling on the backside (logo) today-It was definitely a WTF moment for me. How cheap the materials have to be by Cadillac for a $50,000+ car? Our equinox has a virtually identical fob, But the case exterior is hard black matt plastic. And frankly it looks better and holds up better -I would prefer this to Peeling rubber
 
#10 ·
Mine is always in my cargo pant pocket (except when going to be washed)...nothing else in there, and in over a year and a half it still looks brand new. I've heard that oily hands or moisturized hands will deteriorate the rubber resulting in it falling apart. I received compliments on the style and feel of it from other high end luxury vehicle owners who wished their car had one like the Cadillac one.
 
#13 ·
No its 2 separate pieces as it came of cleanly near the top edge. I would imagine the button symbols are only on the rubber material so I wouldn't even try that unless they wore off completely. Ironically, the button side is in excellent condition even though that's the side that gets more frequent wear and contact. Go figure.
 
#16 ·
My entire rubber cover eventually peeled off 2016 CTS key fob. I don’t buy the dealer comment that it is due to hand lotion. I believe it has to do with the rubber cover rubbing against other keys on your key chain while in your pocket. Since it is out of warranty, I bought an OEM replacement online for $100 with tax and shipping. I replaced the new Key fob electronics with the original electronics in the new case and it fit perfectly. This way I don’t have to go to the dealer and have a new key cut and the electronics programmed. 2016 Cadillac CTS Smart Keyless Entry Remote
 
#17 ·
The rubber on the interior car controls (basically the same as the one on the fob) tend to deteriorate much more quickly in cars owned by females. Females tend to use hand lotion a lot, whereas men tend not too. If a key fob's rubberized coating has deteriorated and there are no physical markings on the metal of the fob, then imo it is due to a lotion or oil of some sort. Abrasion from other objects can of course score and rip the rubber as well, but if it is just falling apart as in deteriorating and it is not kept with anything attached to it or in the pocket, it is most likely due to hand lotion/oil. Some people just naturally have oily sweaty hands which might also be the cause.
If anyone is in a brave mood you could always test it out by spreading hand lotion on their fob for a few days and see what happens! Let us know results.