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Discussion Starter #1
At my dealership we get "The Power Report" periodically from J. D. Power and Associates. Thought u guys might get a kick outta seeing some of their stats...

Manufacturing Excellence
Lower Score = Higher Quality
Problems per 100 Vehicles


2002
GM in Ontario, Canada
Oshawa #2
93 = Gold

GM in Bowling Green, KY
98 = Silver

Total Industry
133

2003
GM in Ontario, Canada
Oshawa #1 (car)
87 = Gold

GM in Lansing Grand River, MI
88 = Silver

Total Industry
133

2004
GM in Lansing Grand River, MI
74 = Gold

GM in Hamtramck, MI
91 = Silver

Total Industry
119

2005
GM in Ontario, Canada
Oshawa #2
85 = Gold

GM in Ontario, Canada
Oshawa #1 (car)
89 = Silver

GM in Hamtramck, MI
90 = Bronze

Total Industry
118​

2005 Initial Quality Ranking:
Top Five Nameplates
Lower Score = Higher Quality
Problems per 100 Vehicles


Lexus - 81
Jaguar - 88
BMW - 95
Buick - 100
Cadillac - 104
Mercedes-Benz - 104
Industry Average - 118​

2005 Vehicle Dependability Ranking:
Top Five Nameplates
Lower Score = Higher Quality
Problems per 100 vehicles


Lexus - 139
Poersche - 149
Lincoln - 151
Buick - 163
Cadillac - 175
Industry Average - 237​

Top 10 Factors In Choosing Your Vehicle:

Reliability/durability - 61%
Interior Comfort - 51%
Exterior Styling - 47%
Quality of Workmanship - 47%
Dealer was convenient/liked dealer in my area - 42%
Performance - 41%
Like the image this vehicle portrays - 36%
Gas Mileage - 33%
Safety - 33%
Passenger Capacity - 31%​

GM Dominates Premium Midsize Car Segment
Lower Score = Higher Initial Quality
Problems per 100 vehicles


Buick Century - 75
Chevrolet Impala - 86
Pontiac Grand Prix - 86
Buick LaCrosse - 87
Honda Accord (total) - 93
Segment Average - 104​

2005 Overall CSI Ranking
Top Five Nameplates
Higher Score = Greater Satisfaction
Based on a 1,000 point scale


Lincoln - 915
Cadillac - 911
Saturn - 905
Lexus - 904
Infinity - 901
Industry Average - 871​
 

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I would like to see the J.D.Power numbers made more public than they are. Its good to be able to see the cars and manufacturers that score well. I would also like to see which ones score poorly.

- Mark
 
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