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Is this delamination?

3392 Views 6 Replies 6 Participants Last post by  CaptSoloNJ
Hi everyone, is this delamination and should this be covered under warranty?


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My claim for my delaminated windshield was denied because I have very minor and light rock chips. Apparently it is their warranty policy because I've spoken to Cadillac Customer Service. The unnoticeable chips didn't cause the defective windshield to delaminate as I put it, but it is their policy to deny work on a windshield I'd it is previously damaged. I guess it is one of things where you have to deal with the answer even though you don't understand why.
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