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Discussion Starter #1
Is the forum "open letters to Cadillac Corporate" a moderated forum? I posted a reply there last night and still don't see my post....just curious. I don't remember having a delay there before. Thanks.
 

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Yep. It always trips me up and I try to reply twice... Then it tells me I already posted, but the post isn't there yet and I kick and scream before remembering that it's pre-moderated.
 

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Discussion Starter #4
Stoneage_Caddy said:
yes , all relplys and posts are moderated and read thru before given clearance for post , sorry if there is any inconvience
I'm curious as I posted the following in response to the Why is Holden exporting Chevy's and why don't we get them? thread last week but it was never given clearance. I even posted a test thread which also went in to never never land.

Have the parameters changed for posting in that forum? Please let me know the rules of the road so I don't waste your time or mine.


"I've written two letters to the GM CEO (once in 2001 and once in early 2005). I provided an unsolicited opinion as a long time GM customer I am very interested in buying a new Caprice SS and thought it would make a great car for the US market that was getting tired of SUVs. I never received any reply to my first letter. In the second I received a curt verbal reply on my answering machine from Chev Cust Support Center (I don't think they are actually Gm employees) saying that nothing is planned and but thanks for asking. A follow-up call from me back to them was almost as unsatisfying. It was like talking to someone who had no connection with the company or customer as they had absolutely no interest in what I was asking.



And they wonder why GM is not doing well? I can tell you that any customer of mine who expresses an interest in a 30K product or service will get a personal reply and kept up to date on new developments. In my case I was sidelined as a pain in the axx."
 
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