Which car, year, model? The diagnostics and recovery abilities vary quite a bit.
Maybe some info in the sticky thread "How to pull codes" - the threads marked with a push pin on the first threads page of this forum. You should always read the stickies in any forum of interest - timeless info,which is why they're "sticky".
Please update your profile with your car model and year. It sure helps to be able to see what we're working on.
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