When I had my custom exhaust done there was a customer who came back to 'sleeve' his exhaust that he had done earlier. He hauls a horse trailer and the sound was too loud and made the horses nervous. So what they did was sliding a smaller diameter pipe inside the tip. I am not sure if they slid it into the muffler as well, but it worked.
You may be talking about what some call "dB killers". They are basically a 6-8 inch long piece of metal, that is just slightly smaller then the exhaust diameter, that is inserted into the ends of the exhaust pipes near the tips. They will reduce the volume of the exhaust slightly and not change the sound of it much. It is very cheap to install these and may be worth a try.
Another option is resonator tips on the exhaust, same concept as the "dB killers" but slightly more expensive and will cancel out sound waves to slightly reduce volume and reduce the hum or drone.
Keep in mind, mufflers muffle sound, usually by fiberglass/steelwool packing to absorb sound waves. Resonators are designed to make sound waves bounce around to "cancel each other out". You can tell what a muffler is and a resonator usually by just flicking your finger nail off of one. A muffler will make a "thud" sound because it is packed with steelwool/fiberglass, where a resonator will make a "ping" sound, because it is hollow inside.
Then of course, there are "mufflers" they have the properties of both a muffler and a resonator, ie, chambered mufflers.
The stock setup on the CTS is a combination of a resonator and 2 chambered mufflers (on dual exhaust CTSs).