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98 sls
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mine REFUSES to go in all the way and lock in, and needless to say, i need to get it out. I removed the top screws on the counsle to get to it, but i couldnt pull it out. What else do i have to tear out?
 

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There may be something underneath obstructing it from closing. I replaced one on my 99. The newly designed ones are much better at holding drinks also.

You need to put the shifter in N or so, and pull out the surrounding shifter plate. Im talking about the woodgrain plate. It pulls right up with a good amount of force. You will need to disconnect an electrical connector or two. Then, there are two more screws holding the cup holder in. I can't recall if they are torx screws or regular phillips. Either way, it's pretty simple.
 
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