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The car has 99000 mi, V6 3.6 L engine. Does anyone know how many hrs labor the dealership charges for alternator change. I broke down on trip and had no choice but take to dealer. Just trying to get idea what he should be charging.
 

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2009 CTS4
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6 Posts
Dunno. Probably 4. I'd call any dealer and get a quote. It's a standard repair, so they'd just look it up.
 

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2011 CTS Coupe FE3, 2003 Thunderbird, Gone 2013 ATS, 02 Deville
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I had one done under warranty 2 years ago and they charged about a thousand bucks which is way too
 

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2014 ELR
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If you include the price of a new GM original equipment alternator you are probably getting pretty close to that.
 

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Go ahead, blame me. Everybody does 🙄
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If you include the price of a new GM original equipment alternator you are probably getting pretty close to that.
Yep. ^^^^
Remember, the dealership rates are well over $100/hr. and parts markup is double or more.
It sucks breaking down on vacation.
 

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2013 Black Diamond CTS4 Premium Coupe (sold-09 CTS4 DI Black Raven/Ebony)
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It sucks breaking down on vacation.
ad a transmission hose failure in Norwalk OH once. The dealer spent an hour on the fix and had to send a driver over an hour away (one direction) to get the part needed to fix my leak. Then top off the fluid and get me going again. The cleanup of the shop would take at least an hour as there was quite a bit of fluid leaking before they could get a catch pan under the car. I was there for the NHRA races and quite disappointed I was missing the action. The Cadillac dealer bent over backwards to get my car fixed and get me back to the races. They knew I was from out of town by the PA plates. When they finished, the manager called me over and told me the cost was $60. I asked what labor was going to be over the part. He said that was the total repair. I was shocked! They were courteous, honest, and more than fair with me. They thanked me for coming to them and wished me well and to enjoy the rest of my vacation at the races.

Sadly, this dealer has long since closed. I will never forget that experience. Yes, it does suck breaking down on the road, but there are some dealerships that will take some of the sting out of it.
 

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**2014 CTS4 Sport Wagon-Luxury**
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I was treated very well by my Cadillac dealership's service man and always asked for him...sadly he no longer works there and I've only had one experience with a service writer at that same dealership and that experience appeared to be what everyone dislikes about going to the dealership...when I explained to this other service writer that I did indeed have an appointment and I was here to see Jason (my service guy) his attitude changed immediately...

I have not been in to have my car serviced there since Jason left and my OE warranty ran out...I go to the same local garage I have been using fo my cars since 1983...

Bill
 

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'12 CTS Performance Sports Wagon AWD
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Never take to a dealer unless under warranty... Take the time to find a local mechanic that does a good job. Dealership will charge you from $300-600 for a new alternator that costs $150 elsewhere... Then will charge you whatever bookcharges are. If I had a lift I could do the job in under an hour. I didn't realize how much easier it would be to access from underneath and ended up spending about 3 hours changing out mine. Once I realized I could have accessed the bolts from underneath I could have had it in and out in probably a half hour even without a lift. I bought my alternator locally for jobber pricing at NAPA and believe I paid like $80 for it. Mine was 3 bolts easily accessed from under neath, one charging cable and one controlling cable. Had to remove the belt which was like a Metric 17 bolt or something like that and like 10 seconds to loosen. Very simple jobs to do. But dealer will likely charge anywhere from $700-$1000 for the job.
 

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2009 SRX V6 RWD, 2011 CTS Premium Coupe
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Never take to a dealer unless under warranty... Take the time to find a local mechanic that does a good job. Dealership will charge you from $300-600 for a new alternator that costs $150 elsewhere... Then will charge you whatever bookcharges are. If I had a lift I could do the job in under an hour. I didn't realize how much easier it would be to access from underneath and ended up spending about 3 hours changing out mine. Once I realized I could have accessed the bolts from underneath I could have had it in and out in probably a half hour even without a lift. I bought my alternator locally for jobber pricing at NAPA and believe I paid like $80 for it. Mine was 3 bolts easily accessed from under neath, one charging cable and one controlling cable. Had to remove the belt which was like a Metric 17 bolt or something like that and like 10 seconds to loosen. Very simple jobs to do. But dealer will likely charge anywhere from $700-$1000 for the job.
Not trying to be a wiseass, but if the alternator's dead, how on Earth do you get it off the ground? My jack stands won't get a car high enough to do a job like that.
 

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**2014 CTS4 Sport Wagon-Luxury**
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some people have lifts in their garage or other devices that will raise the car high enough to do work on a car...I sometimes wish I did...

Bill
 

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'12 CTS Performance Sports Wagon AWD
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Not trying to be a wiseass, but if the alternator's dead, how on Earth do you get it off the ground? My jack stands won't get a car high enough to do a job like that.
I used standard HF 12 ton jack stands. (Make sure not to get the recalled ones) Those jack stands on the bottom setting lifts the car more than high enough. And I am not a small guy. I am about to use the same jack stands to lift my truck and climb under it to pull the transfer case out. At 6'3" and 315 lbs I am far from small. Just replaced the rear end in it with a bigger one with same jack stands.. I have had this car up on all 4 corners on these same jack stands and have climbed fully underneath my car. I did this when I changed the fluid in my differentials and Transfer case. I lifted the car high enough to climb fully under it to inspect how to drop the TC and get to both differentials.

Rodney
 

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2011 CTS Coupe Premium
Orlando - We take orphans
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I'd probably just charge the battery and run just long enough to put on ramps. Can change oil that way so why not drop the alternator ? (Admit am used to a 3800. On top and a 5 minute job. A Fiero now...
 

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There is a YouTube video of replacing an alternator on a 2009 cts. The removal was done from up top without ever raising the car. These jobs are sometimes said to be more complicated than they need to be. I feel for anyone who has ever paid a thousand dollars to have an alternator replaced.
 

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Go ahead, blame me. Everybody does 🙄
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'12 CTS Performance Sports Wagon AWD
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I removed mine thought the top side but spent over an hour trying to get to the third bolt when I reinstalled. That was when I raised the car and found out it would have taken a lot less time.
If you have large arms (Like I do) good luck getting it all from the top side. You can disconnect the belt but you should unbolt all three bolts from underneath. And when reconnecting the new one I would bolt from underneath as well.

I fought with it through the top for maybe 3 hours total.. Had I realized how getting to the bolts from underneath was so much easier I would have had the alternator swapped out in under an hour as I said.
If you have skinny forearms then maybe you can get to all of the bolts from the top side. With my large forearms I ended up very frustrated and with torn up arms. Going from the bottom would have been easy peasy with no abrasions.
 

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Good show posting the video, one should always do what works best for them and save money if possible.
 

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2009 CTS 3.6L DI rebuilt to FE3 J55 G80 3.42:1
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907 Posts
I pulled my alternator out the top after disconnecting the battery and removing the PCM for clearance. Took it to the local alternator shop and had it rebuilt with a new rectifier bridge (which is what failed), brushes and bearings for $150. Put it back in the next day. Total R&R time was less than 90 minutes, it wasn't hard.

Unfortunately this is no help when you're on vacation.
 

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2013 Cadillac CTS Coupe 3.6
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I pulled my alternator out the top after disconnecting the battery and removing the PCM for clearance. Took it to the local alternator shop and had it rebuilt with a new rectifier bridge (which is what failed), brushes and bearings for $150. Put it back in the next day. Total R&R time was less than 90 minutes, it wasn't hard.

Unfortunately this is no help when you're on vacation.
 
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