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Discussion Starter #1
After reading this board for some time now I felt it necessary to participate if only to clear up misconceptions and improper "opinions" as to what GM is and is not responsible for as well as being of some assistance in helping anyone experiencing issues that none of the "internet technicians" can resolve.

Please feel free to contact me either via thread or P.M. and I'll do my best to answer any and all questions.
I have over 10yrs experience with the brand as well as being very well versed in GM policy and procedure.

CadAdvisor
 

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2002.5 F55 CORSA STS, 2014 Explorer XLT FWD
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Please be careful with advice and PM contacts. CF already has a Cadillac Customer Service forum for warranty and recall questions.
 

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2009 escalade hybrid
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3,753 Posts
I think the customer service katie just helps out in giving directions where to pursue those issues. But Mr. Cadadvisor probably would provide adirect answer to technical questions. Am I correct? Let me throw this one then. Where can I find rear fog lamps for the escalade current version? They are available in UK version of escalades. Thanks!
 
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Welcome, CadAdvisor! I look forward to seeing you around the forum, and thanks for the helpful introduction.

I'm a Customer Service representative from GM's Social Media team. As a Customer Service rep, I'm indeed not able to provide much in the way of do-it-yourself information. However, I'm happy to look for recalls that may be open on customers' vehicles, provide build sheet and warranty information, help customer seeking assistance in locating and working with a dealership, etc.

Hope everyone is having a great holiday season so far,

Katie
Cadillac Customer Service
 

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Cadillac Escalade ESV
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59 Posts
I'm going to jump on the band wagon also. I'm interested in getting the european spec tailight for the escalade. I wanted to get the amber turning signal since its law over there and they don't allow red turning signals.
 
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