Anyone else who has had this problem repaired or replaced under waranty by your dealer, please send me the info listed below. I really want my headlights replaced but my dealer has refused to do anything so far.DDS rollin a CTS said:Hey, could you send me the name of your dealership, the name of your service advisor, and a phone number where he can be contacted? I have the same problem on both of my headlights. My service advisor claims he's never seen this problem before and has so far refused any sort of repair or replacement under waranty. If I can show him that others have had this issue repaired/replaced under waranty, maybe he'll finally help me out. Thanks a million!!!The Zip said:The headlight lens is covered with a clear coat. My clear coat was peeling. Dealer replaced the lens. Driver side lens Part #15276219, (car '04 3.6 30K mi),
The Zip
Bryan
22Cadillac22 said:i noticed it yesterday leaving work, i rubbed my finger over it and it all seem to just flake off. it is only on the top of the headlight though but i am guessing the entire thing is covered in clear coat. Not a big issue but if i could get it swapped out i would
I pulled this off my service history from my GMLink:DDS rollin a CTS said:Anyone else who has had this problem repaired or replaced under waranty by your dealer, please send me the info listed below. I really want my headlights replaced but my dealer has refused to do anything so far.
Info I need:
Name/Location of dealership -
Name of service advisor -
Phone number where he can be reached -
Your name or an invoice number from the repair just in case he needs to refer to it -
Thanks guys!
Thanks DMC!!!DMC-12 said:I pulled this off my service history from my GMLink:
HEADLAMP/COMPOSITE ASSEMBLY - RIGHT - REPLACE, 1-DAY COURTESY TRANSPORTATION
12/09/2004![]()
Your GMGoodwrench Dealer / Heritage Cadillac / Lombard, IL
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43,130
$0.00
HEADLAMP/COMPOSITE ASSEMBLY - LEFT - REPLACE, 1-DAY COURTESY TRANSPORTATION
12/16/2004
Your GMGoodwrench Dealer / Heritage Cadillac / Lombard, IL
43,419
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$0.00
DDS rollin a CTS said:Thanks DMC!!!
Anyone else, please post your info in my thread titled "CTS Owners Survey: Headlights cracking/peeling problems" so we can have all this info in one central location. Thanks!!!
Did that already. Twice. Dealer still refused to budge and the customer care people said this is not the type of thing they normally handle so they really couldnt do anything other than call the dealership and tell them I called to complain.DMC-12 said:You are welcome!
Let me know what happens. If they give ya any crap... call the 800 Caddy Customer Care number in your owners manual... and B!tch up a storm about this dealer / service dept. They WILL fix it after that![]()