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09 V Sedan, 2012 V sedan
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Discussion Starter #1
Took a trip to New Smyrna Beach from St. Petersburg several weeks ago. Most of the trip is on Interstate 4 (I-4). Both ways it kept telling me to stay on 400. Fortunately I know the way by heart, just like to play with my toys. I have had many Garmins, both boat and car without a single problem. This I see is Microsoft Technology.

Should I be concerned about inaccurate information from my unit. If so, who do I talk to to get it fixed (other then the dealer if that is possible)?
 

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I never rely on NAV directions to be honest but I don't travel in my car. It is handy to bring it up but I find it plots longer routes than plotting it myself.
 

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2009 CTS-V (TR-6060, Black Raven/Ebony, Recaros, Ultraview)
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Took a trip to New Smyrna Beach from St. Petersburg several weeks ago. Most of the trip is on Interstate 4 (I-4). Both ways it kept telling me to stay on 400. Fortunately I know the way by heart, just like to play with my toys. I have had many Garmins, both boat and car without a single problem. This I see is Microsoft Technology.

Should I be concerned about inaccurate information from my unit. If so, who do I talk to to get it fixed (other then the dealer if that is possible)?
I travel a lot on I-4, too, and get the same instructions regarding "400." I also had the same problerm with the nav system in my 2005 CTS-V. I have not experienced any other highway identity problems, and use the nav system frequently and find it very useful. I wouldn't be too concerned about it. None of these systems are perfect.
 

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Are there options in the nav system to use a specific route, i.e. shortest distance, shortest travel time, etc.? Perhaps this why it is using a "bad" route.
 

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09 V Sedan, 2012 V sedan
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Discussion Starter #9
I travel a lot on I-4, too, and get the same instructions regarding "400." I also had the same problerm with the nav system in my 2005 CTS-V. I have not experienced any other highway identity problems, and use the nav system frequently and find it very useful. I wouldn't be too concerned about it. None of these systems are perfect.
Thanks for the confirmation that I am not the only one. I think I will email Microsoft and see what they have to say...if anything.
 

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Cadillac 2009 CTS-V Radiant Silver
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Thanks for the confirmation that I am not the only one. I think I will email Microsoft and see what they have to say...if anything.
********************************************

or, you could push the OnStar button and ask to be connected to the people that have knowledge of the NAV system.
It may have been the Cadillac concierges that provided me with help with my NAV on my trip home, ONSTAR connected me....

your mileage may vary, but I got an answer in 4 minutes....
 

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09 V Sedan, 2012 V sedan
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Discussion Starter #11
********************************************

or, you could push the OnStar button and ask to be connected to the people that have knowledge of the NAV system.
It may have been the Cadillac concierges that provided me with help with my NAV on my trip home, ONSTAR connected me....

your mileage may vary, but I got an answer in 4 minutes....
Excellent advise. I'm on the way out the door now. Just wanted to go for a drive also!!!

Thanks vp...
 

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Cadillac 2009 CTS-V Radiant Silver
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Excellent advise. I'm on the way out the door now. Just wanted to go for a drive also!!!

Thanks vp...
&&&&&&&&&&&&&&&&&&&&&&&&&&&&

one can hope you got a answer, so let us know....

OnStar just went for the help without me asking....
They do a great job...... They were of great help on my trek home...

made the trip fun and easy.....

They knew every strip bar from Scott's dealership all the way home, oldedrummer55 had similar experience , except I think he was in Nevada, looking for a "Ranch" he told me, guess he
had a hankering for cattle herding contest or whatever
 

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09 V Sedan, 2012 V sedan
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Discussion Starter #13
&&&&&&&&&&&&&&&&&&&&&&&&&&&&

one can hope you got a answer, so let us know....

OnStar just went for the help without me asking....
They do a great job...... They were of great help on my trek home...

made the trip fun and easy.....

They knew every strip bar from Scott's dealership all the way home, oldedrummer55 had similar experience , except I think he was in Nevada, looking for a "Ranch" he told me, guess he
had a hankering for cattle herding contest or whatever
:histeric:
 

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09 V Sedan, 2012 V sedan
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Discussion Starter #17
********************************************

or, you could push the OnStar button and ask to be connected to the people that have knowledge of the NAV system.
It may have been the Cadillac concierges that provided me with help with my NAV on my trip home, ONSTAR connected me....

your mileage may vary, but I got an answer in 4 minutes....
OnStar said they could not help me and advised me to contact by Tec Rep at Dew Cadi...Oh...they would connect me...I said no thanks. There is a new threat on page obne discussing this topic...
 

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I'm confused as to the exact nature of your problem- are you saying that it was referring to I4 incorrectly as "400", or was it trying to make you leave I4 and get on 400?
 

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Discussion Starter #19
It said keep traveling on 400 when I was on I-4. This occured in both directions from St. Petersburg to New Smyrna Beach, FL. and back...
 

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Discussion Starter #20
I'm confused as to the exact nature of your problem- are you saying that it was referring to I4 incorrectly as "400", or was it trying to make you leave I4 and get on 400?
It said keep traveling on 400 when I was on I-4. This occured in both directions from St. Petersburg to New Smyrna Beach, FL. and back...
 
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