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Exterior drivers side door locks stopped working

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locks
373 views 5 replies 4 participants last post by  Cadillac Customer Service  
#1 ·
2020 XT4 Sport
Front and rear drivers side exterior door lock buttons no longer work. Passenger side works. Good batteries in fobs. Can lock and unlock doors using fobs. Have reset the system and checked the settings.
Dealer says it’s probably the door handles even though he thinks it would be odd for both front and back to fail at one time. Have seen alot of posts online with the identical problem but never any solution.
Has anyone had this fixed