[dtgazarek]

Hello, I am a Used car manager in Pickering Ontario Canada. (adjacent to Toronto). Anyway I have a 2000 STS on the lot with some of the woodgrain panels 'bleached-out' or 'faded'.

My service manager will not replace them under warranty, as he says somebody must of put some cleaner on them and that caused the discolouration.

Since only some of the wood panels are faded, I do not accept this explanation.

First question, has anybody else have faded woodgrain?

What causes it?

It there an economical fix without repalcing all the panels?

Thanks
Dennis

 

[dtgazarek]

Dennis

I want to thank everyone for there interest and responses.

I checked the Technical Service Bulletins archive, and yes there is one pertaining to this problem. However its contents are not available to dealership personal, so our service manager is contacting GM's District Service Manager and hopefully I will have a solution.

Based on what has been wriiten to date, my hunch is that when the supplier (I doubt Cadillac makes these pieces themselves)
was making these trim pieces that there was a either a problem with the preparation of the wood, and or the coating material