We ordered Dec 24 our dream Escalade esv. We need the bench seats in our family in the second row. We ordered a dark moon blue w the whisper beige interior 4wd premium luxury platinum with a heavy duty towing package. We also ordered the bright sport mesh grille. Four months pass with constant checking on the cadillac chat bubble for info. I got the vin before the dealer did. When the car came in March 25 it was gorgeous EXCEPT NO BENCH seat. Our “trusty” sales guy said when I commented “they don’t resell well”. Really!?!? And the car did not have the right front grill. We were livid. They said they person who ordered it was not there (of Course). They offered to order us another (and another four months for a car now that would be at the end of the model year). No thanks. Beware. It was a WIN-WIN for Moore Cadillac in Chantilly. They sold that car immediately. They aren’t allowed to order as many cars as they want but if they use customers like they used us they can get more cars through.