[Bgw70]

Good morning to everyone,

I own a Cadillac SRX 2013 and I'm experience some trouble, as many of you, about the Cue system touch screen (freezing).
I went to dealership and they estimated about 1400 CAN$ to replace the touchscreen and moreover they also add that there is a possibility to cut the price if I can obtain the screen; and here came my questions.

Where you can buy safely the touch screen?
Does anyone know or have some experience with the following vendor?

Upgraded Cadillac CUE Gel-Free Touch Screen | Cuescreens | Lifetime Warranty

Enjoy faster touch response, sharper image quality, and a permanently fixed CUE system with our Gel-Free upgraded touch screens for Cadillac CUE.

www.cuescreens.com

and finally the last question.
Do you think should I go with their premium replacement or go with the new V-2018?

I'm asking all these question also because I had read of some situation where the buyer bought the touch screen and wasn't working.

Thank you very much for your help

This is all you need to get you up and running...read the webpage and you will know exactly what model screen you need.
my CUE had been replaced by a dealer with the newer unit and I had to spend $180 on the v2018 CUE screen replacement vs the $79 CUE screen.
this is a good company with step by step videos. Took me about two hours to complete the job.
BTW, they sell their CUE screens on Amazon, much faster shipping and better return policy if you have an issue, same price

🢅 Upgraded Gel-Free Cadillac CUE Replacement Touch Screen Display | cuescreens.com

This is our upgraded touch screen for Cadillac CUE systems to fix the common unresponsive or cracking Cadillac CUE displays. You will experience faster touch response, with 50% less touch pressure required. Easy DIY job.

www.cuescreens.com

Cadillac CUE Replace Screen Easy Method | CUESCREENS

Repair videos and installation guides for our replacement CUE displays.HD videos on how to replace the touch screen digitizer.

www.cuescreens.com

 

[Bgw70]

I think dealers are getting open to the idea of changing just screens. Buddy has a 14 ATS in Vancouver, bought used, presets didn't work on the screen, I gave him the CUEscreens link, he bought the screen, and dealer charged 250 to install, they said they do them all the time. This was at the local Cadillac dealer.

Great price and a smart dealer. its not a difficult task for anyone with a few skills removing automotive trim and patience.